Guenevere Clowry
Burbank,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Known for resourcefulness and solutions-oriented problem-solving. I believe I can make a positive impact through my people skills and collaborative spirit. Thank you for your consideration!
Overview
19
19
years of professional experience
Work History
House Manager/Private Nanny
Marisa & Jason Aron
STUDIO CITY, CA
10.2021 - Current
- Organized and maintained household inventory records, including supplies and equipment.
- Monitored service provider performance to ensure quality of services delivered.
- Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
- Developed systems for efficient management of daily operations in the house.
- Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Submitted work orders for needed repairs to maintenance department for quick turnaround.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Managed multiple schedules and travel arrangements.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
- Provided a safe environment for the children through supervision and guidance of their activities.
- Transported children to school, extracurricular activities, and appointments when needed.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Developed positive relationships with each child by providing nurturing care.
- Took initiative in planning field trips or outings for the kids on days off from school.
- Researched new places or activities that would be interesting and beneficial for the kids.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Stayed current on all required certifications necessary for working as a Nanny.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Created nurturing, safe environments to promote emotional, social and intellectual growth.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Regulated children's schedules to balance rest, learning and play.
- Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
- Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
- Traveled with family to help with vacation activities and childcare.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
Mental Health/ Addiction Counselor
TWIN TOWN TREATMENT CENTERS
SHERMAN OAKS, CALIFORNIA
06.2020 - 12.2022
- Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.
- Provided individual and group counseling to individuals suffering from mental health and addiction.
- Developed treatment plans for clients based on their unique needs and goals.
- Facilitated psycho-educational groups focused on relapse prevention, anger management, stress reduction, and life skills development.
- Conducted assessments of clients to identify problem areas and develop appropriate interventions.
- Collaborated with other professionals including medical staff, social workers, psychiatrists, psychologists and family members to provide comprehensive care for clients.
- Worked closely with drug court staff in designing treatment plans specific to client needs.
- Led supportive group discussions and education for outpatient clients.
- Identified treatment goals based on individual diagnosis and history and developed client treatment plans.
- Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
- Guided clients in developing skills or strategies for dealing with problems.
- Partnered with clients to inspire and help maintain positive life changes.
- Delivered expert therapeutic support to patients dealing with substance abuse, addiction and mental health issues.
- Collaborated with team members to monitor treatment progress and improve individual clients' plans.
- Maintained clinical documentation for each case with detailed and timely updates.
- Developed age-appropriate activities aimed at teaching youth healthy coping strategies.
- Provided referrals and linkage to community resources such as housing assistance, employment opportunities.
- Created educational materials related to substance abuse prevention and treatment strategies.
- Attended professional conferences, workshops, seminars related to addictions counseling.
- Educated families about the disease of addiction and how it affects them as well as ways they can help support their loved one's recovery journey.
- Maintained accurate client records according to agency policies while ensuring confidentiality of all information in accordance with HIPAA regulations.
- Participated in weekly team meetings to discuss client progress and coordinate interdisciplinary care plans.
- Provided crisis intervention services when needed during periods of emotional distress or mental health crises.
- Assisted in developing aftercare plans for discharged clients to ensure successful reintegration into the community.
Executive Personal Assistant
HIGH PROFILE AUTHOR & CEO
STUDIO CITY, CA
10.2013 - 01.2020
- Organized and scheduled meetings, appointments, and travel arrangements for the executive.
- Maintained a calendar of appointments, events and activities for the executive.
- Greeted visitors and answered phone calls on behalf of the executive.
- Managed all incoming correspondence to ensure timely responses.
- Reviewed incoming mail and distributed it accordingly.
- Assisted with special projects such as creating databases or organizing files.
- Provided administrative support related to project management tasks.
- Maintained an organized filing system for easy access to documents when needed.
- Monitored inventory levels of office supplies, placed orders when necessary.
- Followed up on action items assigned by the executive in a timely manner.
- Ensured that all confidential information was handled securely according to company policy.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Performed various clerical tasks and organized office areas to promote productivity.
- Maintained clerical correspondence via email and phone.
- Managed household inventory and maintenance schedules.
- Made travel arrangements for employee trips and conferences.
- Coordinated multiple schedules using online calendaring system.
- Proofread documents prior to submission to ensure accuracy and completeness.
- Screened telephone calls and inquiries and directed as appropriate.
- Organized work projects around client's house.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
Personal Assistant/ Nanny
MANAGING PRINCIPLE AT MEKETA INVESTMENT GROUP
STUDIO CITY, CA
01.2009 - 10.2013
- Performed calendar management and scheduling of appointments for the executive.
- Compiled weekly progress reports highlighting key accomplishments from past week's activities.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Maintained clerical correspondence via email and phone.
- Organized work projects around client's house.
- Managed household inventory and maintenance schedules.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Developed positive relationships with families by communicating regularly about their child's development.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Developed and implemented lesson plans and activities for children of various ages.
- Guided children through engaging and productive activities to foster fun learning environment.
Store Manager
STARBUCKS COFFEE COMPANY
STUDIO CITY, CALIFORNIA
01.2006 - 01.2011
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Analyzed financial data to identify areas of improvement.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared monthly reports on sales figures, expenses, profits.
- Updated POS system with new products and promotional offers.
- Planned special promotions or discounts based on market trends.
- Provided feedback on marketing campaigns to improve effectiveness.
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored employee performance and identified performance gaps for corrective action.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Updated and maintained store signage and displays.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
Education
Bachelor's Degree - Psychology
LOYOLA UNIVERSITY
10.2024
Associate's Degree - Psychology/ Child Development
LOS ANGELES VALLEY COLLEGE
06.2016
Skills
- Mental Health/ Addiction Counseling
- Individual and Group Counseling
- Assessment and Evaluation
- Treatment Planning and Coordination
- Progress Monitoring and Recording
- Community Education and Resource Referral
- Treatment Plan Modification
- Family Counseling and Support
- Childcare Experience
- Executive Personal Assistance
- Fast learner and adaptable to change
- Exceptional interpersonal skills
- Excellent written, communication, and documentation skills
- Law & Ethics
- CPR- adult, children, & infants
- Calendar Management
- Activities scheduling
- Activity Supervision
- Expense Management
- Event oversight
- Personal Shopping
- Crisis Intervention
- Safety Management
- Cleaning proficiency
- Budget Administration
- Staff Training
- Appointment Coordination
- Event Planning
- Guest Relations
- Behavior Modeling
- Maintenance Coordination
- Employee Scheduling
- Transportation Arrangements
- Preventive Maintenance
- Financial Management
- Housekeeping
- Emergency Response
References
References available upon request
Timeline
House Manager/Private Nanny
Marisa & Jason Aron
10.2021 - Current
Mental Health/ Addiction Counselor
TWIN TOWN TREATMENT CENTERS
06.2020 - 12.2022
Executive Personal Assistant
HIGH PROFILE AUTHOR & CEO
10.2013 - 01.2020
Personal Assistant/ Nanny
MANAGING PRINCIPLE AT MEKETA INVESTMENT GROUP
01.2009 - 10.2013
Store Manager
STARBUCKS COFFEE COMPANY
01.2006 - 01.2011
Bachelor's Degree - Psychology
LOYOLA UNIVERSITY
Associate's Degree - Psychology/ Child Development
LOS ANGELES VALLEY COLLEGE