Guessie St Surin

• Obtained variety of blood samples through venipuncture or capillary puncture using butterfly needles and straight needles.
• Collected and labeled patient specimens, ensuring accuracy and integrity throughout the process.
• Provided compassionate care to patients, ensuring a comfortable and positive experience during blood collection procedures.
• Collaborated with healthcare professionals to ensure timely and accurate specimen processing and delivery.
• Managed customer inquiries, complaints, and feedback with professionalism and efficiency.
• Developed a strong rapport with clients, fostering long-term relationships, and driving customer loyalty.
• Resolved issues promptly and effectively, ensuring customer satisfaction and retention.
• Demonstrated exceptional communication skills, both verbally and in writing.
• Performed centrifugation and specimen aliquoting for sample preparation.
• Recognized for consistently exceeding performance targets, and providing outstanding service.

● Successfully performed venipuncture procedures on elderly residents, demonstrating proficiency and compassion.

● Ensured accurate specimen collection and proper labeling to maintain integrity throughout the testing process.

● Maintained a clean and organized work environment, following infection control protocols to prevent cross-contamination.

● Communicated effectively with residents to alleviate any concerns and provide a comfortable experience during blood draws.

● Collaborated with nursing staff and other healthcare professionals to coordinate specimen collection and testing schedules.

● Participated in continuing education opportunities to stay updated on best practices and advancements in phlebotomy techniques.

concerns with empathy and professionalism● Perform blood draws on diverse patient populations, including pediatric, geriatric, and critically ill patients.

● Maintained cleanliness and organization of phlebotomy equipment and workstations to uphold infection control standards.

● Perform venipuncture and capillary puncture procedures with precision, adhering to best practices and safety protocols.

● Demonstrate proficiency in utilizing a variety of blood collection techniques, including butterfly needles and straight needles, to ensure minimal discomfort for patients.

● Collaborate closely with nursing staff and other healthcare professionals to prioritize specimen collection based on patient needs and laboratory requirements.

● Maintain strict compliance with hospital policies, CLIA regulations, and HIPAA guidelines to safeguard patient confidentiality and ensure the integrity of specimens.

● Provide compassionate and courteous patient care, addressing inquiries and .