Djeny Etienne
McDonough,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Patient Care Advocate
Wellbe Senior Medical
08.2023 - Current
- Lead the digital transition of patient records to improve accessibility and organizational efficiency
- Collaborate with Advanced Practice Clinicians for panel management to support HEDIS compliance and enhance patient care quality
- Manage patient scheduling and registration and conduct eligibility verification to streamline the intake process
- Oversee comprehensive initial visits and maintain meticulous medical records to ensure accuracy and improve patient onboarding.
Patient Care Assistant
St. Catherine of Sienna Hospital
01.2023 - 06.2023
- Delivered comprehensive patient care in alignment with established medical protocols, supporting licensed nursing staff in daily clinical operations
- Facilitated seamless communication among healthcare professionals, contributing to the coordinated delivery of patient services and enhancement of care quality
- Monitored and documented patient status, promptly communicating observations to medical personnel, while also offering emotional support to patients and their families.
Lab Processor
ProPhase Labs Diagnostics
10.2021 - 10.2022
- Maintained stringent laboratory safety and infection control standards to provide a secure work environment
- Completed advanced training to improve industry-specific knowledge and skills
- Processed patient specimens with precision, contributing to the delivery of accurate laboratory test results.
Medical Assistant
Hempstead Medical
10.2020 - 10.2022
- Documented patient medical histories and measured vital signs to facilitate comprehensive examinations
- Communicated patient concerns and messages to physicians, supporting timely and appropriate medical interventions
- Handled appointment scheduling, patient registration, insurance verification, and co-payment processing
- Maintained examination room preparedness and assisted in specimen collection, contributing to clinical operations.
Medical Receptionist
CityMD
06.2019 - 08.2021
- Managed patient intake by collecting and verifying personal and insurance information, ensuring accuracy and compliance with healthcare requirements
- Facilitated appointment logistics through efficient scheduling, confirmation, and coordination of pre-authorization for services
- Maintained accurate and secure patient records, contributing to the database's integrity, and handled financial transactions with promptness and precision.
Register
G & A FAMILY DENTISTRY
06.2017 - 07.2018
- Managed patient registration process for a busy family dentistry practice
- Streamlined patient check-in and check-out procedures, reducing wait times by 20%
- Handled insurance verification and payment processing for all patients.
Education
Bachelor of Science in Nursing - Nursing
Breanu University
06.2024
Associate of Science - Liberal Arts & Sciences
Nassau Community College
01.2024
Certified Medical Assistant -
Access Careers Training Institute
01.2024
Skills
- Advanced Scheduling
- Remote Patient Support
- Crisis Management
- Telehealth Proficiency
- Medical Terminology
- HIPAA & Data Privacy
- Organizational Skills
- Strategic Planning
- Administrative supervision
- Behavior redirection
- Verbal and written communication
- Appointment Scheduling
Timeline
Patient Care Advocate
Wellbe Senior Medical
08.2023 - Current
Patient Care Assistant
St. Catherine of Sienna Hospital
01.2023 - 06.2023
Lab Processor
ProPhase Labs Diagnostics
10.2021 - 10.2022
Medical Assistant
Hempstead Medical
10.2020 - 10.2022
Medical Receptionist
CityMD
06.2019 - 08.2021
Register
G & A FAMILY DENTISTRY
06.2017 - 07.2018
Bachelor of Science in Nursing - Nursing
Breanu University
Associate of Science - Liberal Arts & Sciences
Nassau Community College
Certified Medical Assistant -
Access Careers Training Institute