Guilherme Da Silva
Weymouth
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
8
8
years of professional experience
4049
4049
years of post-secondary education
1
1
Certification
Work History
District Manager
Dunkin'
Quincy
04.2024 - Current
- Oversee operations for 8 store locations
- Implemented cost control measures that improved overall budget efficiency and reduced waste.
- Enhanced sales performance by designing and executing targeted marketing campaigns and sales strategies.
- Formulated operational strategies that streamlined processes and improved productivity across departments.
- Managed inventory levels effectively to reduce excess stock while ensuring product availability for customers.
- Boosted customer satisfaction by developing and maintaining strong relationships with clients and addressing their needs promptly.
- Fostered a collaborative team environment that encouraged communication, innovation, and high performance among team members.
Store Manager
Edgartown Gourmet Meat & Fish
Edgartown
08.2020 - 04.2024
- Managed daily operations at a high end gourmet meat and fish market serving an upscale clientele.
- Oversaw staff, customer service standards, inventory, and product quality to maintain the store's reputation as a premium specialty market.
- Ensured smooth operations, excellent presentation, and a luxury shopping experience for customers.
Courthouse Intern
Edgartown Court House
Edgartown
01.2024 - 03.2024
- Internship at the court house with the Prosecutor ( John Weathley)
Quickbooks
Island Concrete Services
Tisbury
01.2021 - 02.2024
- Proficient in QuickBooks for tracking expenses, managing budgets, processing payroll, and maintaining accurate financial records
- Handled inventory orders, vendor payments, and weekly/monthly financial reporting
- Ensured accuracy and timeliness in all bookkeeping and administrative tasks to support smooth business operations
Cashier/Sales Associate
Sophia's One Stop Market
Edgartown
03.2018 - 05.2020
- Processed cash, credit, and debit transactions accurately
- Provided friendly and efficient customer service
- Stocked shelves and maintained store cleanliness
- Assisted customers with products and basic store needs
- Followed safety and loss-prevention procedures
Education
Bachelor's degree - Criminal Justice
Southern New Hampshire University
High school diploma - English
Marthas Vineyard Reg High School
Martha's Vineyard, MASkills
- Mechanical knowledge
- Office management
- Cash handling
- Sales
- Operations
- Computer skills
- Automotive service
- Service writing
- Leadership
- Accounting software
- Google Suite
- Driving
- Guest relations
- Retail management
- Customer relationship building
- Android
- Microsoft Excel
- Staff training
- Accounting
- Property management
- Food service management
- Training
- NetSuite
- Analysis skills
- Restaurant management
- Food safety
- Negotiation
- Typing
- Supervising experience
- Continuous improvement
- Proofreading
- Profit & loss
- Teaching
- QuickBooks
- Shift management
- Hospitality
- Hospitality management
- Management
- Food service inventory management
- Databases
- Windows
- Front desk
- Communication skills
- Fair Housing regulations
- Phone etiquette
- Forklift
- Calendar management
- Load & unload
- Team development
- Time management
- Budgeting
- Canva
- Customer service
- Store management
- Sales management
- Operations management
- Critical thinking
Certification
- Interpreter Certificate, Portuguese to English
- ServSafe, 09/01/25, 09/01/31
- Management Servsafe
- Driver's License
Languages
- Spanish
- Portuguese, Fluent
- Spanish, Bilingual
Timeline
District Manager
Dunkin'
04.2024 - Current
Courthouse Intern
Edgartown Court House
01.2024 - 03.2024
Quickbooks
Island Concrete Services
01.2021 - 02.2024
Store Manager
Edgartown Gourmet Meat & Fish
08.2020 - 04.2024
Cashier/Sales Associate
Sophia's One Stop Market
03.2018 - 05.2020
Bachelor's degree - Criminal Justice
Southern New Hampshire University
High school diploma - English
Marthas Vineyard Reg High School