Guilherme Lisboa
18 Herbert St, Apt 2 Taunton,MA
Summary
Experienced PC Technician skilled in asset management, hardware troubleshooting, and network device configuration using tools like Infoblox. Dedicated to learning and advancing in cybersecurity and networking, with a proactive and problem-solving approach to professional challenges.
Overview
5
5
years of professional experience
Work History
PC Technician
Southcoast Health
Fairhaven, MA
07.2024 - Current
- Managed asset inventory, computer builds, imaging, software deployment, and troubleshooting.
- Repaired HP laptops and desktops
- Supported IT operations through collaboration across multiple teams.
- Configured and managed IP address assignments using Infoblox, including setting up static IPs for devices such as printers.
Line Cook
Seafood and Cones
Raynham, MA
07.2022 - 05.2024
- Progressed from preparation roles to line cook, mastering all kitchen stations.
- Directed, supervised, and trained line cooks in preparation of dishes according to recipes and established standards.
- Resolved customer complaints regarding food quality or service in a professional manner.
Smart Home Setup Technician Assistant
Family Business
Taunton, MA
01.2020 - 03.2021
- Handled cabling and installed devices, such as wall-mounted iPads and speakers.
- Optimized workflow by rearranging equipment layout as needed.
- Provided technical support and troubleshooting for clients, ensuring the proper functioning of all installed devices.
Education
Associate of Science - Computer Science
Bristol Community College
Fall River, MA05-2024
Skills
- Python, Java and C programming
- HP Certified
- Software configuration
- Hardware installation
- Wireless networking
- Security implementation
- Hardware upgrades
- Network configuration
- Problem-solving
References
- Carl Peoples – Team Lead, IT Operations, Southcoast Health Email: peoplesc@southcoast.org | Phone: 774-762-3147
Relationship: Supervisor during PC Technician role - Donna Criscuolo – Executive Director, Leadership SouthCoastEmail: donna@leadershipsouthcoast.org | Phone: 860-389-3028
Relationship: Leadership mentor and program coordinator - Professor Greg Sethares – Mathematics Faculty, Bristol Community CollegeEmail: greg.sethares@bristolcc.edu | Phone: [to be verified]
Relationship: Professor and academic mentor during Calculus II
Additional Information
- Citizenship: In the process of obtaining U.S. permanent residency. USCIS interview scheduled for December 9th, 2024.
- Gender Identity: He/Him
- Age: 21 | Date of Birth: April 28, 2003
- Languages: Fluent in Portuguese and English; basic proficiency in Spanish
Timeline
PC Technician
Southcoast Health
07.2024 - Current
Line Cook
Seafood and Cones
07.2022 - 05.2024
Smart Home Setup Technician Assistant
Family Business
01.2020 - 03.2021
Associate of Science - Computer Science
Bristol Community College
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