Guillermina Donaji Sanchez Serra
Grand Prairie,TX
Summary
Marketer who has found passion in food service with hands-on experience in catering support, banquet preparation, and multi-unit kitchen operations. Coordinates event orders, maintains stock and food handling standards, and helps deliver well-plated meals on time while supporting chefs, coworkers, and guest service needs.
Overview
2
2
Languages
29
29
years of professional experience
Work History
Catering Assistant
Ball State University Catering
Muncie, Indiana
05.2024 - 08.2026
- Delivered plated meals and beverages to guests and event stations.
- Assisted caterers with food distribution by organizing food products and plating items.
- Prepared banquet setups for Ball State University Catering campus events.
- Checked event orders and coordinated timing with Ball State University teams.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Adhered to all health department regulations regarding food handling and sanitation practices.
- Attended weekly staff meetings with management team to discuss upcoming events and new menu items.
Cook 1
Ball State University North Dining
Muncie, Indiana
05.2022 - 05.2024
- Prepared food and delivered service for six micro restaurants, ensuring timely and efficient dining experiences.
- Operated kitchen equipment to prepare menu items following quality standards.
- Fostered communication with coworkers to consistently provide high-quality food for students, faculty, and parents.
- Organized and prioritized tasks across units, maintaining readiness and proper stock levels.
- Used food prep equipment safely to reduce issues and follow safety procedures.
- Wrapped, dated, and labeled stored food items to support safety and freshness.
Food Worker
BALL STATE Woodworth and Elliot Dining
Muncie, Indiana
08.2018 - 05.2022
- Facilitated full-service dining operations across prep, baking, cooking, grill, setup, breakdown, Italian, breakfast, patisserie, coffee, deli, salad bar, and retail areas from opening through closing.
- Followed food safety and health code standards when handling food products and preparing meals.
- Provided prompt customer service by answering guest and staff questions quickly and in a friendly manner.
Owner
CHICKEN GUSTO
Querétaro, Mexico
03.2014 - 03.2015
- Directed daily operations to ensure smooth functioning of Chicken Gusto location.
- Monitored sales trends and analyzed costs to inform strategic business decisions.
- Managed staff schedules, hiring, and training for kitchen and service teams.
- Managed supplier orders, conducted inventory checks, and coordinated stock replenishment.
Manager Assistant
UANE cafeteria
Saltillo, Coah, México
02.2000 - 03.2001
- Coordinated cafeteria daily service flow at UANE dining operations.
- Managed ingredient stock, supply requests, and storage organization.
- Reviewed invoices for accuracy before submitting them for payment processing.
- Supported food preparation and serving tasks for students and staff.
Purchasing and Marketing Assistant
ARTELI SUPERMARKET
Tampico, Tam.
02.1998 - 04.1999
- Coordinated supermarket promotions and seasonal campaign materials across store departments.
- Maintained brand consistency across supermarket signage, brochures, and digital posts.
- Prepared marketing calendars for in-store advertising, flyers, and product launches.
- Assisted merchandising teams with display planning and point-of-sale materials.
- Tracked supplier artwork, pricing details, and promotional copy for accuracy.
Education
Bachelor's of Art in Marketing Minor in Tourism -
Monterrey Institute of Technology And Higher Education
Monterrey, Mexico12-1996
High School Certificate -
Tampico Cultural Institute
Tampico, México06-1992
Accounting Assistant Certificate -
Tampico Cultural Institute
Tampico, México06-1992
Skills
- Food safety compliance
- Customer service
- Event coordination
- Kitchen equipment use
- Inventory oversight
- Supply chain management
- Microsoft Office proficiency
- Team collaboration
- Conflict resolution
- Problem-solving skills
- Attention to detail
- Organizational abilities
- Time management strategies
- Critical thinking skills
- Bilingual Spanish
- Independent work
- Results-oriented
- Strong work ethic
- Adaptability
- Reliability and responsibility
- Quick learner
- Emotional intelligence
- Leadership qualities
PROJECTS
Costumer Service Report – May 1996, Gourmet restaurant in Monterrey, Mexico., Observing for 3 months the movement and performance of all the staff of the restaurant, looking for ways to improve the efficiency and ensure customer satisfaction.
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Catering Assistant
Ball State University Catering
05.2024 - 08.2026
Cook 1
Ball State University North Dining
05.2022 - 05.2024
Food Worker
BALL STATE Woodworth and Elliot Dining
08.2018 - 05.2022
Owner
CHICKEN GUSTO
03.2014 - 03.2015
Manager Assistant
UANE cafeteria
02.2000 - 03.2001
Purchasing and Marketing Assistant
ARTELI SUPERMARKET
02.1998 - 04.1999
Bachelor's of Art in Marketing Minor in Tourism -
Monterrey Institute of Technology And Higher Education
High School Certificate -
Tampico Cultural Institute
Accounting Assistant Certificate -
Tampico Cultural Institute