MBT Retail Sales Representative
KCI Wireless
08.2024 - Current
Hi, I’m
Guillermo Avila
Chickasha,OK
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Work History
KCI WirelessChickasha, OK
MBT Retail Sales Representative
08.2024 - Current
Job overview
- Greeted customers, identified their needs and provided product information.
- Assisted customers with selecting merchandise based on their individual requirements.
- Operated cash registers to process payments from customers.
- Kept the store clean and orderly, and creating organized product displays.
- Opening and closing the store.
- Maintaining sales records.
- Tracked inventory levels through use of POS system and communicated low stock issues to supervisor.
- Attended weekly team meetings to discuss sales goals and strategies.
- Coordinated with other departments for smooth functioning of operations.
- Demonstrated knowledge of promotions, discounts and loyalty programs.
- Assisted with training new employees on retail processes and procedures.
Amazon OKC5Oklahoma City, OK
Fulfillment Center Associate I
06.2024 - 07.2024
Job overview
- Operating warehouse equipment.
- Unpack and organize warehouse goods.
- Meeting regulatory compliance requirements.
- Inspect products for defects and damages.
- Report any discrepancies.
- Sort items according to organizational standards.
- Collaborated with other associates to ensure efficient workflow throughout the day.
- Used handheld scanners to key in data for packages.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Education
Canadian Valley Technology Center, Chickasha, Oklahoma
Vocational Degree from Computer Information Systems
05.2024
University Overview
GPA: 4.0
Chickasha High School, Chickasha, Oklahoma
High School Diploma
05.2024
University Overview
GPA: 3.9
Skills
- Assembled Desktops
- Troubleshot Desktops
- Maintained Desktops
- Assembled Laptops
- Troubleshot Laptops
- Maintained Laptops
- Workstation Setup
- Cable Management
- Troubleshooting Windows 10
- Troubleshooting Windows 11
- Desktop Computer Troubleshooting
- Hardware Replacement
- Laptop Hardware Replacement
- Active Directory Fundamentals
- User Creation
- Password Reset
- Basic Navigation
- Punch Down Panels
- CAT5e Keystones
- CAT6 Keystones
- RJ45 Cable Termination
- Cable Testers
- Toner Probes
- Cisco Router Labs
- Cisco Switch Labs
- Packet Tracer
- Cisco Switch Configuration
- Cisco Router Configuration
- CLI Navigation
- CAT5e Cable Termination
- CAT6a Cable Termination
- Customer Engagement
- Customer Service
- Stocking and Receiving
- POS System Operation
- Goal attainment
- Relationship Building
- Phone Etiquette
- Cash Handling
Training
- First Year in CIS: Assembled, Troubleshot, and Maintained Desktops & Laptops, Workstation Setup and Cable Management, Troubleshooting & Maintaining Windows 10 & 11 Computers, Desktop Computer Troubleshooting, Hardware Replacement, & Maintenance, Laptop Hardware Replacement (Storage, RAM, Screen), Active Directory Fundamentals - User Creation, password reset, basic navigation, TestOut PC Pro Certification.
- Second Year in CIS: Worked with 110 Punch Down Panels, CAT5e/CAT6 Keystones, RJ45 Cable termination, Used Cable Testers and Toner Probes, Worked on CCNA level Cisco Router and Switch labs in Packet Tracer, as well as physical 2960 Cisco Switches and 1841 Cisco Routers, CAT5e/CAT6a Ethernet Cable Termination, Performed Basic Navigation and Configurations on Cisco Switches & Routers via the CLI, Earned Cisco CCST Networking Certification.
Accomplishments
- Valedictorian
- Canadian Valley Technology Center Student Ambassador
- NHS Member
- NTHS Member
- Student of the Year - CIS (2024)
- Outstanding Achievement - CIS (2023)
- Student of the Quarters - CIS - 2
- Student of the Quarters - Math - 2
- OklahomaCup - 3rd Place
- SkillsUSA State Competition Cisco Networking - 2nd Place
- OSSAA State Soccer Championship - 2nd Place
References
Brent Reed
Instructor
Canadian Valley Technology Center, 1401 W Michigan Ave, Chickasha, OK, 73018
Breed@cvtech.edu
James Byrd
Instructor
Canadian Valley Technology Center, 1401 W Michigan Ave, Chickasha, OK, 73018
Byrdj@cvtech.edu
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Spanish
Intermediate (B1)
B1
Timeline
Fulfillment Center Associate I
Amazon OKC5
06.2024 - 07.2024
Canadian Valley Technology Center
Vocational Degree from Computer Information Systems
Chickasha High School
High School Diploma
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