Organized and dependable candidate with general skills in many roles, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and always excited for learning new things needed to achieve greater heights with the team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fiber Optic Internet Install Technician
Independant Contractor W/TDS Telecom
06.2025 - Current
Job Duties Included Install Internet and Tv equipment in residential homes, Interacting with and assisting customers to ensure installation goes well and customer is fully satisfied, Splice fiber optic cables and run through conduit as needed, Independently act in accordance with TDS guidelines while also completing all scheduled installs on a timely basis, Document all installation details for post install bookkeeping
Independently Invoice TDS with all work accrued in a timely manner to ensure payment
NSC Support Coordinator, Part Time
Ovation Networks
03.2024 - 08.2025
Job duties include gathering necessary account information or getting in contact with appropriate levels of site management to help coordinate repairs so a dedicated specialist can assist remotely or a technician assists on site to restore network to a contracted facility
Job duties included traveling to service members homes to inspect and approve of movers work and ensure their home goods are transported with caution / care
Left due to employment term end
Fsl 1 AGM (Assistant GM)
Pilot Travel Centers LLC - Wendys Restaurant Side
11.2021 - 07.2023
Job duties included general practices of a fast food employee such as taking orders, ensuring payment is received, making orders in a timely and correct fashion, and ensuring it goes out promptly to the correct individual or group. Job duties also included completing office paperwork, such as sales reports when the General Manager of the store was not present, and attending conferences within the company. As well as acting as a general HR support role for employees whenever necessary
Left due to company committing time theft and overall employer misconduct, as well as a need to take time away to care for spouse during sudden medical issues, which work would not allow
NSR Overnight Networking Customer Support, Partial Remote Work
Ovation Networks
05.2021 - 05.2022
Job duties included sending or receiving calls from customers and gathering necessary account information or getting in contact with appropriate levels of site management, as well as discussing / attempting to resolve potential hardware issues remotely, before escalating issue up to NSR network specialists for back end troubleshooting
Left due to mandatory return to office work, after having relocated to Wisconsin
Service Champion
Taco Bell
08.2020 - 04.2021
Payment for orders is received, socializing with guests while food is being prepared, and serving food to customers when it is prepared
Left due to relocation to Iowa
Deli Shift Lead
Skogens Festival Foods
09.2018 - 11.2019
Job duties included supervision of employees during designated shift, ensuring all work load was completed daily, ensuring deli was well maintained and sanitary, taking customer orders and preparing food orders accordingly
Left due to relocation to Illinois
Education
GeD - HighSchool Equivalent
Rockford East HighSchool
Rockford, IL
01.2017
Skills
7 Years basic computer program use / understanding including microsoft office, word, and docs
5 Years Customer service and Workplace Relations
1 Years Remote Customer Support Role / Call Recieving
2 Years coordinating employee and project workflow processes
5 Years assembling desktop computers as a hobby (130 desktops assembled to date under customer time and budget constraints)
0-6 Months Writing and documenting personal invoices for pay after contracted work
Intermediate knowledge of most hand tools such as drills, and measurements used for items such as sockets
Certification
Multiple facility warehouse safety awareness / training procedures