Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Guillermo De Los Santos

Kempner,TX

Summary

Knowledgeable Manager with over 20 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

20
20
years of professional experience
1
1
Certification

Work History

General Manager of Operations

United States Army
Fort Sill, OK
07.2022 - Current
  • Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
  • Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
  • Conducted regular meetings with department heads to review progress against goals and objectives.
  • Ensured compliance with safety guidelines by regularly inspecting work areas.

General Manager in Training

United States Army
Ft. Cavazos, TX
12.2019 - 07.2022
  • Held weekly meetings with department heads to review workflows, discuss goals, and provide feedback on current projects.
  • Conducted performance reviews for employees in order to evaluate their progress.
  • Maintained open lines of communication with senior management regarding changes in company policy or procedure.
  • Formed and sustained strategic relationships with clients.

Talent Acquisition Manager

United States Army
League City, TX
09.2016 - 12.2019
  • Managed the onboarding process for new hires including paperwork completion, orientations.
  • Built robust pipeline and diverse pool of candidates to meet current or future hiring needs.
  • Designed and executed talent acquisition strategies to enhance organization visibility in key recruiting markets.
  • Created staff teams based on employee strengths and made adjustments to promote overall productivity.

Operations Manager

United States Army
Ft. Cavazos, Texas
05.2004 - 08.2016
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Enforced federal, state, local and company rules for safety and operations.

Education

High School Diploma -

Stephen F Austin High School
Sugar Land, TX
06-1998

Some College (No Degree) - Interdisciplinary Studies

Liberty University
Lynchburg, VA

Skills

  • Problem-Solving Aptitude
  • Attention to Detail
  • Adaptability and Flexibility
  • Multitasking
  • Policy Development and Enforcement
  • Operations Management

Accomplishments

  • Order of Saint Maurice

Certification

  • Advanced Leaders Course
  • Senior Leaders Course
  • Master Leaders Course

Languages

Spanish
Professional

Timeline

General Manager of Operations

United States Army
07.2022 - Current

General Manager in Training

United States Army
12.2019 - 07.2022

Talent Acquisition Manager

United States Army
09.2016 - 12.2019

Operations Manager

United States Army
05.2004 - 08.2016

High School Diploma -

Stephen F Austin High School

Some College (No Degree) - Interdisciplinary Studies

Liberty University
  • Advanced Leaders Course
  • Senior Leaders Course
  • Master Leaders Course
Guillermo De Los Santos