Guillermo Gonzalez Galan
glendora,California
Summary
With over four decades of driving experience and a proven track record in customer engagement. Hardworking Driver and punctual with high standards with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
25
25
years of professional experience
Work History
Seller
Ebay
11.2012 - Current
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Utilized product knowledge to educate customers on features and benefits.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
Driver/ Shop Assistant
Belco Packaging Systems
06.2024 - 08.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Driver Body Parts Deliver
Pacific Auto Company
02.2000 - 09.2008
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Obtained signatures from customers upon delivery of goods.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Education
Certificate Graduation From Secondary -
Lazaro Cardenas
Mexico, Mexico08.1977
Skills
- Driving for 42 years
- Customer Engagement
- Customer Satisfaction
- Inventory Management
- Teamwork
- Sales Techniques
- Shipping
- Marketing Strategies
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Driver/ Shop Assistant
Belco Packaging Systems
06.2024 - 08.2024
Seller
Ebay
11.2012 - Current
Driver Body Parts Deliver
Pacific Auto Company
02.2000 - 09.2008
Certificate Graduation From Secondary -
Lazaro Cardenas
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