Guillermo Hardy
Horizon City,USA
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
OPEX Specialist I
Dish
El Paso, TX
08.2022 - Current
- Assist with the implementation of Lean Manufacturing objectives and strategies to improve operations and processes within the organization.
- Evaluate continuous improvement activities and implement plans to optimize performance and processes.
Employ Lean methodologies and tools to achieve business objectives.
- Help with the 5s program.
- Assist with the implementation of the ideas program.
- Assist with training to all associates.
- Teach Lean tools during Kaizen and new employee orientations.
- Act as a 5s sponsor
- Working knowledge of Photoshop.
- Working knowledge of creating print and digital displays.
Identify, eliminate and minimize the impact of manufacturing opportunities through waste elimination, increased capacity, increased efficiency, improved logistics and reduced complexity through self-identified Kaizen and RIE opportunities.
- Read and discern operational designs.
Interact with all areas of the manufacturing center to develop and assist with efficient processes.
- Develop and understand 5S terminology and implement it correctly throughout the center.
- Perform assigned tasks during Kaizen activities.
- Ability to work with some limited direct supervision and task-driven/assigned work.
- Designing artwork using Gemini and visual sign pro software and manufacturing signage.
- Installation of 5s floor markings.
Interact effectively with all levels of organization staff and company personnel.
- Effective presentation/facilitation, organizational, interpersonal, written/oral communication and exceptional customer service skills.
- Ability to meet attendance requirements and/or schedule changes.
- Meet all Dish performance expectations, including, but not limited to, metrics, productivity standards, goals, and competencies related to overall performance.
Associate 3
Dish
05.2021 - 08.2022
- Develop a strategy the team will use to reach its goal
- Communicate clear instructions to team members
- Manage the flow of the day today operations
- Create reports to update the company on the teams project
- Distribute reports to the appropriate personnel
- Ensure the safety and productivity of associates
- Enforce all safety and processing procedures
- Enable effective communications between management and associates
- Monitor quality and efficiency
- Repair receivers mother board.
Produce associate
Vista Market
08.2020 - 03.2021
- Maintain up-to-date knowledge of the products; collaborating with cross functional teams and helping educate other associates on tools, tasks, and resources; communicating effectively and developing interpersonal skills for providing customer service; and being flexible to the needs of the business to work in other areas, tracking goods, maintaining in-stock levels, and controlling shrinkage in a timely manner
- Understands the processes and specifications related to quality of various types of produce merchandise, preparing (trim, crisp, package, scale) products according to established standards; maintaining product safety and following company sanitation guidelines; and adhering to applicable laws, regulations, and company policies related to produce quality
- Drives the performance of the area; utilizing digital tools; using perpetual inventory management techniques to stock and rotate department products; ensuring quality and date control standards; eliminating waste; guiding peers and providing attention to customer needs; assisting customers according to company policies and procedures
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Education
Becoming an Entrepreneur -
Massachusetts Institute of Technology. MIT
Massachusetts, USA07.2020
No Degree - Positive Psychology
University of North Carolina At Chapel Hill
Chapel Hill, NC01.2018
Entrepreneurship in Emerging Economies -
Harvard Business School
Boston, USA11.2017
Lic. Administracion de Empresas -
Universidad Autonoma de Ciudad Juarez
Juarez, Mexico02.2009
Skills
- LEAN Principles
- Visual Management
- Kaizen
- TPM
- Value Stream
- Continuous Improvement
- Quality Assessment
- Supply Management
- Project Planning
- Advanced Communication
- Conflict Resolution
- Leadership
- Process Improvement
- Improvement plan knowledge
- Idea Development and Brainstorming
- Analytical Thinking
- Time and Priority Management
- Expert Problem Solving
- Creativity
- Data Collection and Ideas
- Project Management
- Troubleshooting
- Customer Service
- Adaptability
- Collaboration
- Decision Making
- Multitasking
- Computer skills
- Public Speaking
- Ability to Teach and Mentor
- Customer Relations
- Documentation Management
- Management collaboration
Certification
- Lean Simulation
- ISO 9001 Basics
Personal Information
- Date of Birth: 07/15/72
- Gender: Male
- Marital Status: Married
Awards
- Peer Nomination for April 2023, 04/01/23, Dish
- 1st May 2023 Nomination of co-workers, 05/01/23, Dish
- Employee of the 2nd quarter 2023, 06/15/23, Dish
- Managers nomination, 06/15/23, Dish
- Great Idea Award for February 2023, 02/28/23, Dish
- Managers nomination, 02/28/23, Dish
Disclaimer
Guillermo Hardy Rodriguez
Timeline
OPEX Specialist I
Dish
08.2022 - Current
Associate 3
Dish
05.2021 - 08.2022
Produce associate
Vista Market
08.2020 - 03.2021
Becoming an Entrepreneur -
Massachusetts Institute of Technology. MIT
No Degree - Positive Psychology
University of North Carolina At Chapel Hill
Entrepreneurship in Emerging Economies -
Harvard Business School
Lic. Administracion de Empresas -
Universidad Autonoma de Ciudad Juarez