Guillermo Marcial
Richmond
Summary
Dynamic Parts Counter Sales professional with a proven track record at Tom Peacock Nissan, excelling in customer relationship building and order processing efficiency. Recognized for enhancing product knowledge and fostering strong client connections, resulting in increased repeat business. A collaborative team player committed to achieving sales targets and delivering exceptional service.
Knowledgeable Parts Counter sales with solid background in parts sales and customer service. Proven ability to manage inventory, assist customers with parts selection, and maintain accurate records. Demonstrated effective communication and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Parts Counter Sales Person & Wholesale
Tom Peacock Nissan
01.2022 - Current
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Executes online orders, Retail orders, and Wholesale orders.
- Collaborated with team members to achieve monthly sales targets and improve overall department performance.
- Enhanced product knowledge by attending regular training sessions and staying up-to-date on industry trends.
Parts Wholesale
Mossy Nissan
08.2014 - 12.2021
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Performed A high level of customer service to wholesale customers while simultaneously fulfilling online orders through Simple parts and Ebay systems.
- Organized and detail-oriented with a strong work ethic.
Parts Wholesale & Retail Sales
Katy Nissan
04.2008 - 08.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed warehouse operations. Performed quality checks on Inventory while assisting the Shipping and Receiving department
- Paid attention to detail while completing assignments.
Education
Hastings High School
Houston, TX05-1999
Skills
- Customer relationship building
- Results-driven approach
- Effective negotiation
- Comprehensive understanding of products
- Consistent and reliable
- Collaborative team player
- Efficient at understanding concepts
- Detail-oriented organization
- Order processing efficiency
Accomplishments
Received award for Top sales in the US as a Dealer at Mossy Nissan multiple years in a row.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Parts Counter Sales Person & Wholesale
Tom Peacock Nissan
01.2022 - Current
Parts Wholesale
Mossy Nissan
08.2014 - 12.2021
Parts Wholesale & Retail Sales
Katy Nissan
04.2008 - 08.2014
Hastings High School
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