Guillermo Rivera
Niagara Falls,NY
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 4 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Composed Communications Dispatcher manages multiple tasks simultaneously. Bilingual professional with extensive computer skills and training to handle stressful calls and determine appropriate resources for dispatch. Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed.
Overview
5
5
years of professional experience
Work History
Technician III (Fluid Bed Operator)
Thermo Fisher Scientific
09.2020 - Current
- Proficient in Microsoft Excel for data analysis and spreadsheet management, and skilled in Microsoft Word for document creation and formatting.
- Mastered techniques essential for producing pharmaceutical dosage forms, focusing on tablets and capsules.
- Granulation process transforms fine powders into free-flowing, dust-free granules that are easy to compress
- Transformed fine powders into free-flowing, dust-free granules using the granulation process.
- Proficient in various computer skills, including Microsoft Office Suite, basic HTML/CSS coding, and data management, with a strong aptitude for quickly learning new software and technologies.
- Accurately document in-process variables pertaining to completed tasks, in accordance with current Good Manufacturing Practices regulations (cGMP), standard operating procedures, and additional work instructions
- Troubleshoot process issues appropriately; taking proper measures to ensure product quality
- Facilitate effective communication between team members and departments, ensuring seamless collaboration and coordination in achieving production goals
- Excellent listening skills with the ability to understand and respond effectively to others, ensuring clear and efficient communication.
- Collaborate with cross-functional teams to support production schedules and maintain quality standards, contributing to the successful delivery of pharmaceutical products
- Train new technicians on equipment procedures and safety protocols.
Security Guard
Allied Universal
08.2019 - 07.2020
- Conducted routine security walks to inspect the facility and identify any safety hazards or security breaches
- Wrote comprehensive reports detailing observations and actions taken during security patrols
- Collaborated with colleagues to develop and implement security protocols and procedures
- Responded promptly to alarms and emergencies, ensuring the safety and well-being of personnel and assets.
Education
Associate in Science - Computer Information Systems
Niagara County Community College
Skills
- Computer Skills
- Leadership
- Problem solving
- Equipment Maintenance
- Troubleshooting
- Team Collaboration
- Communication Skills
- Attention to Detail
- Training and Development
- Data entry expertise
- Excel spreadsheets
- Report Preparation
Timeline
Technician III (Fluid Bed Operator)
Thermo Fisher Scientific
09.2020 - Current
Security Guard
Allied Universal
08.2019 - 07.2020
Associate in Science - Computer Information Systems
Niagara County Community College