Guillermo Serrano
Houston,TX
Summary
Experienced in the culinary arts, mixology and fitness coaching, I bring a versatile skill set honed through rolls as a chef, bartender and personal trainer. My dedication to excellence is evident in my commitment to continuously improving my craft, whether coaching group fitness classes or advancing my language and studies. With the passion for both creativity and customer service, I am poised to contribute my unique blend of talents to any team fostering a culture of growth and success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fitness Professional
Lifetime Athletic Club
Houston, TX
02.2021 - Current
- Throughout my time at Lifetime , I had the opportunity to immerse myself in various roles each contributing to my growth and expertise within the company. Starting as a café associate, I quickly transition into the role of a personal trainer, developed a passion for guiding individuals toward their fitness goals. As my journey involved also on the responsibility of leading fitness group classes, further expanding my skill set and ability to motivate others toward a healthier and happier life.
- Being a café associate, I manage café operations, including food and beverage, preparation, customer service and cash handling
- Bartended for memory events, providing professional and friendly service while crafting cocktails and beverages to enhance the member experience
- Evolving into a personal trainer, I conducted one on one training sessions with clients developing personalized fitness plans tailored to their goals and abilities
- Motivated and encouraged clients to stay committed to their fitness journey, tracking progress and making adjustments as needed
- Additionally, becoming a fitness group class instructor I designed and choreographed class routines incorporating a variety of exercise and equipment to target different muscle groups, and fitness goals
- Inspiring members to live a healthy and happy life, which is the Lifetime way
Warehouse Packer
Amazon
Houston
02.2019 - 02.2021
- Package customer orders, according to company, standards and specifications ensuring items were securely wrapped and protected for shipment to customers
- Sorted and organized package orders based on shipping destination and delivery method ensuring items were correctly routed for prompt delivery
- Collaborated with team members to optimize workflow and productivity assisting colleagues as needed to meet daily packing targets and deadlines
- Adhere to all safety protocols and guidelines to ensure a safe working environment for myself, and my colleagues contributing to a culture of safety and accountability in the warehouse
Guest Department Manager
MCDONALDS
Katy, Texas
02.2018 - 01.2019
- Overall, the opening and closing procedures of the store, ensuring all tasks were completed efficiently and according to company protocols
- Manage the allocation of employee hours during shifts affectively scheduling staff to meet operational needs while controlling labor costs
- Monitored employee performance to ensure adherence to company standards and policies, providing guidance and support as needed to maintain a high-level of customer service
- Maintain responsibility for counting and reconciling cash registers at the beginning and end of each shift, ensuring accuracy and accountability of all transactions
- Managed inventory levels and conducted regular inventory counts
- Through diligent oversight of store operations, meticulous, financial management, and proactive inventory control measures. I played a key role in driving efficiency and delivering an exceptional guest experience.
Chef's Assitant
ALIBABBA CUISINE
Katy, TX
06.2017 - 01.2018
- Assisting the head chef in all aspects of meal preparation from ingredient selection to plating techniques to ensure the delivery of exquisite dishes that delighted our guests.
- Collaborating closely with the chef to develop new recipes and innovative menu items to enhance the dining experience
- Managing inventory and stock rotation to maintain freshness and minimize waste, optimizing kitchen efficiency, and cost effectiveness
- Maintained a clean and organized kitchen environment, adhering to sanitation and food safety standards at all times to ensure compliance with regulations and uphold the restaurants reputation for excellence
Education
Marketing -
Universidad Rafael Belloso Chacin
Zulia, Venezuela01.2015
International cuisine chef -
Ziteresa
Zulia, Venezuela01.2015
Skills
- Bilingual in Spanish and English
- Bartender Certification
- Customer Service
- Personal Training
Certification
Bartending/TABC
Personal Trainer
Languages
Spanish
Native or Bilingual
Timeline
Fitness Professional
Lifetime Athletic Club
02.2021 - Current
Warehouse Packer
Amazon
02.2019 - 02.2021
Guest Department Manager
MCDONALDS
02.2018 - 01.2019
Chef's Assitant
ALIBABBA CUISINE
06.2017 - 01.2018
Marketing -
Universidad Rafael Belloso Chacin
International cuisine chef -
Ziteresa