15 years of customer service and support with recognized strengths in customer satisfaction, problem-solving, handling cash, and ensuring a safe work environment. Fast learner, reliable and friendly coworker. Willing to do whatever it takes.
Overview
3
3
years of professional experience
Work History
Floor Host/Bottle Service
Tootsies Cabaret
Miami Gardens, Florida
10.2011 - 12.2014
First sale experience
Achieved %100 Customer Satisfaction on multiple customer surveys
Successful at maintaining customer relationships
Managing a team of waitresses, sweepers, and food runners while simultaneously dealing with customer orders and security risks.
Client Advisor
Sandro Homme
Aventura, Florida
08.2021
Selling French branded clothing from Sandro Women, Sandro Homme, and Maje
Meeting monthly and daily sales goals, general floor maintenance, visual duties for the floor window.
Client Advisor
Armani Exchange
Aventura, Florida
Ensuring 100% client satisfaction for their shopping experience
Meeting monthly sales goals through encyclopedic knowledge of the product, and making outstanding recommendations
#1 Client advisor at #1 store in the world in 6 months
#4 Client advisor in the company in 6 months.
Education
High School Diploma -
Dr. Micheal M. Krop Senior High
Skills
Customer Service
Active Listening and Communication
Service Prioritization
Flexible and Adaptable
Team Player
Customer-Oriented
Guest Greeting and Seating
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Client Advisor
Sandro Homme
08.2021
Floor Host/Bottle Service
Tootsies Cabaret
10.2011 - 12.2014
Client Advisor
Armani Exchange
High School Diploma -
Dr. Micheal M. Krop Senior High
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