Guillermo Yadao
Lompoc,CA
Summary
Experienced leader with a strong background in organizational leadership and personnel management, skilled in driving operational efficiency and continuous improvement. Proven ability to manage complex projects and enhance team performance through innovative problem-solving. Seeking a challenging role where I can leverage my skills and experience to contribute to the success of a dynamic organization.
Overview
23
23
years of professional experience
6
6
Certifications
Work History
Senior Team Leader
United States Air Force Medical Group
02.2021 - Current
- Increased revenue by 15% (+$8.2M) through strategic leadership of a 265-person team delivering care for 7,500+ patients, earning organizational awards for excellence in healthcare delivery and team performance.
- Directed emergency response to a critical plane crash, leading 13 medical teams in rapid rescue and treatment of 8 crew members, preventing fatalities and mitigating severe injuries through decisive crisis management.
- Led a 65-member team to achieve the #1 dental clinic status in command by setting clear goals and efficiently delegating tasks, which resulted in a 30% increase in access to care despite a 50% reduction in manning capacity, optimizing operations and enhancing service delivery.
Team Chief
United States Air Force Dental
10.2014 - 02.2021
- Led operations for 4 dental clinics, managing 170+ staff to deliver 210K+ treatments and generate $15M in revenue, achieving #1 production rank in the Air Force Dental Corps, surpassing average production by 20% through strategic oversight and performance optimization.
- Modernized 5 dental clinics ($250M facilities) via full-scale renovations, resulting in a 50%+ increase in operational efficiency and a 40% increase in daily patient capacity while reducing wait times by 25%.
- Drove 30+ process improvements (Lean Six Sigma Green Belt) that enhanced care quality, safety, and efficiency, saving the Air Force $300K+ and 1K+ staff hours while optimizing operations.
Computer Systems Security Officer
United States Air Force
02.2006 - 09.2018
- Modernized dental radiology operations by leading software upgrades and configuring 60+ workstations, enhancing imaging technology for 75+ clinicians and staff.
- Provided technical support for 170+ healthcare professionals, resolving 95% of dental/medical software and hardware issues, maintaining continuous patient care workflows.
IT Field Support Technician
Cingular Wireless
05.2002 - 12.2004
- As sole field technician, deployed and maintained IT infrastructure across 24 California locations, installing/configuring hardware, software, and printers/scanners while ensuring 100% site operational readiness.
- Configured network infrastructure to optimize connectivity and communication for 100+ employees, enhancing network performance and reliability across all locations.
- Developed and enforced cybersecurity best practices, policies, and procedures to safeguard organizational assets and mitigate risks.
Education
Bachelor of Science - Information Technology & Networking - Cyber Sec
DeVry University
12.2025
Associate of Applied Science - Network Administrator
Silicon Valley College
03.2003
Skills
- Strategic organizational leadership
- Guiding professional development
- Analytical decision-making
- Collaborative team management
- Critical thinking and resolution
- Creative problem-solving
- Detail-oriented approach
- Quality improvement initiatives
- Network diagnostics expertise
- Virtual assistance
- Cybersecurity management
- Network intrusion detection
- Management of network security protocols
- Team leadership
- Strategic business development
- Effective time management
- Problem-solving expertise
- Adaptability to change
- Collaborative team development
- Skilled in prioritizing concurrent responsibilities
- Data security management
- Troubleshooting desktop systems
- Skilled in configuring VPNs
- Network management
- Experience with network protocols
- Risk mitigation strategies
Certification
- Green Belt Certified
- Certified Dental Assistant
- BLS/CPR Certified
- TCCC Life Saver Tier II
- Conflict Management/Leadership
- CompTIA A+
Timeline
Senior Team Leader
United States Air Force Medical Group
02.2021 - Current
Team Chief
United States Air Force Dental
10.2014 - 02.2021
Computer Systems Security Officer
United States Air Force
02.2006 - 09.2018
IT Field Support Technician
Cingular Wireless
05.2002 - 12.2004
Associate of Applied Science - Network Administrator
Silicon Valley College
Bachelor of Science - Information Technology & Networking - Cyber Sec
DeVry University
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