Professional Summary
Overview
Work History
Education
Skills
Timeline

Guinever Cadiente

Bath & Body Works
13451 eldridge pl nw silverdale wa 98383
20
years of professional experience

Results-driven Store Manager with over 10 years of experience in retail operations. Expertise in team training, inventory optimization, and developing promotional strategies that enhance store performance and customer satisfaction. Committed to maintaining high standards and fostering a positive work environment.

Work History

Store Manager

6 Years 4 Months
Bath & Body Works | 03.2020 - Current
  • Led daily operations, ensuring high standards of customer service and store presentation.
  • Managed inventory levels, implementing effective stock replenishment processes to optimize sales.
  • Trained and mentored staff, fostering a collaborative environment focused on team success. Staff of 30+ and up to 5 part management team.
  • Developed promotional strategies to enhance product visibility and drive in-store traffic.
  • Conducted regular performance evaluations, providing constructive feedback to enhance employee development.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
  • Previously worked Nov. 2011 - Nov. 2015

Store Manager

2 Years 9 Months
Forever21 | 04.2017 - 01.2020
  • Led daily operations, ensuring high standards of customer service and store presentation.
  • Managed inventory levels, implementing effective stock replenishment processes to optimize sales. Loss Prevention decrease Shrink under 1% 3 years in a row.
  • Trained and mentored staff, fostering a collaborative environment focused on team success. Staff of up to 35 and 5 part management team.
  • Developed promotional strategies to enhance product visibility and drive in-store traffic.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Universal Banker

1 Year 1 Month
US Bank | 03.2016 - 04.2017
  • Facilitated customer transactions using banking software, ensuring accuracy and efficiency.
  • Assisted clients with account inquiries, resolving issues promptly to enhance satisfaction.
  • Educated customers on various financial products, promoting services tailored to needs.
  • Collaborated with team members to streamline branch operations, improving workflow efficiency.

Independent Contractor

5 Months
Macy's | 08.2011 - 01.2012
  • Developed and executed marketing strategies to enhance brand visibility and drive customer engagement. Area of Kitsap to Pierce County.
  • Led cross-functional teams to streamline operational processes, improving efficiency across departments.
  • Collaborated with vendors to negotiate contracts, ensuring optimal terms for product procurement and delivery.

Cocktail Server/Hostess

1 Year
Old Town Bistro | 11.2010 - 11.2011
  • Delivered exceptional cocktail service, ensuring customer satisfaction and repeat business.
  • Collaborated with kitchen staff to synchronize food and beverage orders efficiently.
  • Managed multiple tables simultaneously, maintaining a high level of service during peak hours.
  • Trained new staff on drink preparation techniques and menu knowledge to enhance team performance.

Store Manager

4 Years 7 Months
Aeropostale | 02.2006 - 09.2010
  • Trained and mentored staff, fostering a collaborative environment focused on team success. Managing 20+ associates and 3 part management team.
  • Analyzed sales trends to inform merchandising decisions and improve overall store performance.
  • Streamlined operational procedures, resulting in increased efficiency across all store functions. Decrease of shrink under 1% 4 years in a row.
  • Collaborated with corporate teams on new initiatives, aligning local strategies with company goals.
  • Performance bonus 2006-09/Shrink Bonus 2007-10

Education

No Degree

Olympic College | Bremerton, WA

High School Diploma

Olympic High School | Bremerton, WA | 06-1993
  • Extracurricular Activities: Drill team/Winterguard, PIC club
  • General Studies/Diploma

Skills

Customer service
Problem-solving
Multitasking and organization
Store operations
Team leadership and coaching
Inventory management
Recruiting and hiring
Leadership development
Policies and procedures
Documentation and reporting
Payroll management
Loss prevention

Timeline

Store Manager

Bath & Body Works
03.2020 - CurrentRead More

Store Manager

Forever21
04.2017 - 01.2020Read More

Universal Banker

US Bank
03.2016 - 04.2017Read More

Independent Contractor

Macy's
08.2011 - 01.2012Read More

Cocktail Server/Hostess

Old Town Bistro
11.2010 - 11.2011Read More

Store Manager

Aeropostale
02.2006 - 09.2010Read More

Olympic College

No Degree
Read More

Olympic High School

High School Diploma
Read More
Guinever Cadiente