Guisela Quimby Nelson
Grandview
Summary
Hardworking, Organized and detail-oriented employee with administrative and customer service experience. Strong communicator and multi-tasker. Warm and welcoming personality that get's along well with others. Great team player who is also able to work well independently. Friendly and positive attitude and proven ability to work with people of diverse backgrounds.
Overview
13
13
years of professional experience
Work History
Massage Therapist
SCC
Sunnyside
03.2023 - Current
- Answered phone calls/scheduled/sent out reminders
- Conducted client consultation to develop treatment plans
- Provided therapeutic massage to improve clients overall wellbeing
- Educated clients on proper post-treatment care
- Maintained detailed documentation of all treatments provided including those for L&I and MVA referrals
Caregiver/Medtech
SAL/CDWA
Sunnyside
04.2013 - 03.2023
- Assisted clients with ADL's/ administered medications
- Developed and maintained positive relationships with clients and families
- Trained new caregivers in best practices for client care and safety protocols
- Maintained accurate and confidential patient records in adherence with HIPAA regulations
Skills
- Over 10 years of customer service experience
- Able to problem solve
- Maintain a clean and organized workspace
- Committed to accuracy and quality work
- Proficiency in Microsoft office, data entry
- Made/answered phone calls, scheduling, handling payments
- Able to follow directions and learn new tasks
Timeline
Massage Therapist
SCC
03.2023 - Current
Caregiver/Medtech
SAL/CDWA
04.2013 - 03.2023