Guisela Rodriguez

• Managed inventory levels to ensure timely fulfillment of shipping orders.
• Coordinated with carriers to schedule and track shipments efficiently.
• Prepared shipping documentation, including bills of lading and customs forms.
• Optimized packing procedures to minimize damage during transit.
• Trained new staff on shipping protocols and safety regulations.
• Coordinated with warehouse staff to ensure timely order fulfillment and delivery.

Managed inbound phone communications, speaking with homeowners to support service requests.

Assessed home damage details and provided technicians with clear guidance for repair actions.

work orders and schedule the technicians to go out into the field. I was in charge

of the schedule for all of the technicians. Also I would call adjusters and send

them emails to advice them about what the technicians were able to do on their

scheduled visit.

• Managed two job roles simultaneously.
• Managed shipping operations and supported daily work in kitting department.
• While shipping I would use a work order and an RF scanner to pick, package, invoice and ship the product.
• While in the kitting department I would use a pick order to pick items and put them together into a kit that would ship with the product.
• Managed inventory control activities.