Summary
Overview
Work History
Education
Skills
Timeline
Generic

Guled Madey

Portland,OR

Summary

Conscientious and honest College student who seeks employment, willing to diligently follow guidelines and directions. Will work hard to achieve employer objectives and goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Care Assistant

Inspire Connections
08.2023 - 01.2024
  • Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.

Security Patrol Officer

Allied Universal
12.2022 - 07.2023
  • Enhanced security measures by conducting thorough and consistent patrols in designated areas.
  • Provided exceptional customer service while addressing concerns from residents, visitors, and staff members.
  • Supported special events or functions requiring additional security coverage, ensuring a safe and enjoyable experience for all attendees.

Volunteer

Mosque
03.2018 - 05.2022
  • Gave food to the poor, picked up bottles, led kids from ages 8-12
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Customer Service Representative

Best Buy
11.2020 - 02.2022
  • Enhanced customer loyalty through exceptional customer service and personalized recommendations.
  • Provided excellent customer service, addressing concerns promptly and ensuring satisfaction.
  • Delivered exceptional customer service, addressing concerns with empathy and professionalism.

Education

Associate of Science -

Portland Community College
Portland, OR
06.2026

Skills

  • Customer Service
  • Problem Resolution
  • Time Management
  • Attention to Detail
  • Problem-Solving
  • Critical Thinking
  • Microsoft Excel
  • Microsoft Outlook

Timeline

Care Assistant

Inspire Connections
08.2023 - 01.2024

Security Patrol Officer

Allied Universal
12.2022 - 07.2023

Customer Service Representative

Best Buy
11.2020 - 02.2022

Volunteer

Mosque
03.2018 - 05.2022

Associate of Science -

Portland Community College
Guled Madey