Gulina Sulumbekkyzy
Chicago,IL
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
12
12
years of professional experience
Work History
Assistant Manager
The Angry Crab
Chicago, IL
07.2015 - Current
- Delivered high-quality service in a high-volume restaurant, demonstrating excellent multitasking abilities.
- Built rapport with guests, offering personalized recommendations and ensuring their needs were met throughout their visit.
- Assisted with opening and closing procedures, including side-work and inventory management.
- Maintained cleanliness and sanitation standards as per health regulations.
Host/Server
Fujiyamas Steakhouse
Melbourne, FL
02.2013 - 06.2013
- Anticipated and accommodated guest needs in a fast-paced nightclub environment, enhancing overall guest satisfaction.
- Managed reservations and answered incoming calls, providing detailed information about services and offerings.
- Collaborated with team members to ensure a seamless guest experience, including coat check and front desk operations.
- Organized and maintained menu books, ensuring that all menus were current and readily available for service.
- Actively participated in daily pre-service meetings and training sessions, contributing to a cohesive team dynamic.
Skills
- Strong knowledge of hospitality and customer service principles
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced and dynamic environment
- Proficient in reservation systems and basic office software
- Team-oriented with a positive and professional attitude
Languages
English
Professional
Russian
Professional
Kyrgyz
Professional
Timeline
Assistant Manager
The Angry Crab
07.2015 - Current
Host/Server
Fujiyamas Steakhouse
02.2013 - 06.2013
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