Gulzhan Burgkhan Kyzy
Mount Prospect,IL
Summary
Dynamic and results-driven professional with a proven track record at Walmart as a Delivery Driver, excelling in customer service and problem-solving. Recognized for enhancing team collaboration and improving dining experiences at Upstreet Diner. Skilled in time management and adept at using GPS technology to ensure timely deliveries.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Delivery Driver
Walmart
09.2024 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Waitress Supervisor
Upstreet Diner
04.2024 - 10.2024
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Implemented staff training programs focusing on food allergy awareness, reducing instances of allergic reactions among restaurant guests.
Waitress Trainee
Turkish Kebab House
03.2023 - 05.2023
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Actively listened customer feedback suggestions implemented improvements response their comments.
Education
Aikol High School
Talas, KyrgyzstanSkills
Excellent Customer Service
Strong Communication Skills
Time Management and Multitasking
Problem Solving and Conflict Resolution
Timeline
Delivery Driver
Walmart
09.2024 - Current
Waitress Supervisor
Upstreet Diner
04.2024 - 10.2024
Waitress Trainee
Turkish Kebab House
03.2023 - 05.2023
Aikol High School