Gulzira Zheltauova
Summary
Results-driven HR professional with a strong background in both corporate and startup settings. At International Home Care Services of NY, LLC, automated workflows to improve efficiency by 36%. Proficient in recruitment strategies, employee relations, and training program implementation. Demonstrated success in developing effective HR policies that support organizational goals and foster inclusivity.
Overview
14
14
years of professional experience
Work History
HR Manager / School Coordinator
International Home Care Services of NY, LLC
New York, USA
04.2023 - Current
- Developed and coordinated employee training programs to enhance workforce skills;
- Coordinated 75+ hours of training for Home Health Aides to support skill development;
- Implemented DocuWare to automate HR workflow, reducing by 36% of the time spent on administrative tasks;
- Implemented digital filing system to streamline HR documentation processes;
- Facilitated new employee onboarding sessions to ensure smooth integration into the company culture.;
HR Analyst/Consultant
Senteo Incorporated
Moscow, Russian Federation
02.2021 - 10.2022
- Advised and supported multiple departments on HR policies, processes, and best practices to enhance compliance and effectiveness;
- Developed and delivered targeted presentations and training on HR topics to increase knowledge and application across the business;
- Collected benchmark data on jobs, compensation, and benefits to inform strategic HR decisions.
HR Recruiter
LATOKEN
Moscow, Russian Federation
07.2020 - 02.2021
- Coordinated hiring and staffing processes, developing and implementing new recruitment campaigns to attract top talent;
- Streamlined recruitment process by creating new interview questions and designing interactive tools for candidate assessment;
- Conducted both telephone and face to face interviews with candidates;
- Successfully placed 43 top-level candidates;
- Streamlined onboarding by developing and implementing employee orientation program to enhance new hire integration;
English Teacher
EDB Language School
Seoul, South Korea
02.2018 - 04.2020
- Directed reading comprehension exercise, increasing student participation in reading activities by 70%;
- 31 students successfully passed the TOEFL and IELTS exams;
- Developed and implemented educational courses to enhance student learning outcomes;
- Coordinated 18 school trips to cultural institutions, enriching students' cultural and educational experiences;
- Sourced and selected teachers to enhance school staffing needs.
Office-manager
Altius Petroleum International B.V.
Aktobe, Kazakhstan
02.2013 - 08.2016
- Managing contract and price negotiations with office vendors, service providers and office lease;
- Managing office`s general and administrative budget, ensuring accurate and timely report;
- Making travel arrangements for senior managers and directors;
- Assisting in the onboarding process for new hires;
- Organizing orientation and training of new staff members;
- Handled enquiries from colleagues and public, providing accurate information and support. from colleagues and members of the public;
Accounting Assistant
Medicus Center
Aktobe, Kazakhstan
05.2012 - 01.2013
- Resolved cash application and billing issues to ensure accurate financial records;
- Tracked and restored accounting discrepancies to maintain documentation integrity;
- Analyzing accounting statistics and preparing financial reports;
- Preparing monthly balance sheet schedules;
- Executed administrative tasks to enhance team operations and efficiency.
Education
Master of Business Administration - International Business, International Marketing, Corporate Finance, Multivariate Data Analysis, B2B Marketing, International Strategic Management, Management Information Systems
Hanyang University
Seoul, South Korea02.2019
Bachelor of Local and State Management - Intermediate Microeconomics, Entrepreneurship, Budgeting and Forecasting, State and Business, Principle of Macroeconomics, Human Resource Management
Zhubanov State University
Aktobe, Kazakhstan06.2012
Skills
- Document management
- Recruitment strategies
- Performance evaluation
- Project management
- Onboarding and orientation
- Diversity and inclusion
- System development
- Microsoft office proficiency
- Employee training
- Problem solving
- Time management
- HR policies and procedures
- Legal compliance
- HR analytics
- Quickbooks
- AmoCRM
Technical And Language Skills
MS Office Suite, Quickbooks, amoCRM, spreadsheet software (Microsoft Excel, Google Sheets), HHA Exchange
Leadership Experience
- KOTRA, Interpreter / Translator (EN, KOR, RUS), Seoul, Seoul, 06/01/17, 06/01/17, Participated in the Korea Consumer Goods Showcase 2017, which oversaw over 300 buyers international networks, Translated and proofread numerous business documents in Russian
- Hanyang International Education Institute, College Consultant/ Representative of Hanyang, Seoul, Seoul, 07/01/17, 08/01/17, Attended professional workshops as a representative of Hanyang University to better mentor students through university applications, Coached high school students through college applications, including essays and interviews
Languages
English
Professional
Russian
Full Professional
Korean
Limited
Kazakh
Professional
Timeline
HR Manager / School Coordinator
International Home Care Services of NY, LLC
04.2023 - Current
HR Analyst/Consultant
Senteo Incorporated
02.2021 - 10.2022
HR Recruiter
LATOKEN
07.2020 - 02.2021
English Teacher
EDB Language School
02.2018 - 04.2020
Office-manager
Altius Petroleum International B.V.
02.2013 - 08.2016
Accounting Assistant
Medicus Center
05.2012 - 01.2013
Master of Business Administration - International Business, International Marketing, Corporate Finance, Multivariate Data Analysis, B2B Marketing, International Strategic Management, Management Information Systems
Hanyang University
Bachelor of Local and State Management - Intermediate Microeconomics, Entrepreneurship, Budgeting and Forecasting, State and Business, Principle of Macroeconomics, Human Resource Management
Zhubanov State University