Gunawan Sie
Frisco,TX
Summary
Senior solutions architect specializing in telecom BSS solution design. Expertise in microservices and event-driven architecture, with extensive field experience in AWS cloud services. Proven track record in agile project management, successfully delivering innovative BSS solutions for major telecom vendors and carrier enterprises.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Solutions Architect
Dish (Echostar)
Plano, Texas
05.2025 - Current
- Designed solutions for Dish's retail wireless digital BSS architecture.
- Collaborated with stakeholders to understand the current environment and develop future state architectures.
- Performed cost and benefit analyses of proposed solutions.
- Defined technical integration strategy and developed integration plans.
- Provided technical leadership in designing, developing and implementing enterprise-wide business solutions.
- Provided technical expert guidance on discount management system.
Technical Product Manager
Insight Global
Frisco, Texas
04.2025 - 05.2025
- Collaborated with cross-functional teams to define product requirements and features.
- Documented system specifications, use cases, business rules, and process flows for product launch.
- Developed product roadmaps, strategies, and timelines for new products.
- Monitored milestones and deliverables to identify schedules and mitigate potential roadblocks.
- Managed product lifecycle from conception to launch, aligning with business goals.
- Created user stories and acceptance criteria to enhance product development.
- Prioritized product backlog items based on stakeholder feedback and strategic objectives.
- Provided technical guidance on product design, usability, scalability, performance, and security.
Solutions Architect
Amazon Web Services
03.2022 - 03.2025
- Analyzed customer requirements, designed and developed solutions using various AWS services.
- Collaborated with sales team to understand customer requirements, boost product sales and provide sales support.
- Presented architectural designs to stakeholders for feedback and approval.
- Implemented cost optimization measures to reduce operational costs with running applications on cloud.
- Developed and implemented cloud migration strategy for transitioning existing workloads to AWS.
- Provided technical guidance and best practices related to designing scalable systems on AWS platform.
- Supported customer implementations and confirmed success through identification and application of repeatable best practices.
Technical Product Manager
T-Mobile
Frisco, Texas
09.2021 - 03.2022
- Defined product roadmap and strategies for customer care messaging solutions.
- Managed vendor relationships and secured funding for project initiatives.
- Defined enhancements and new services to customer care chatbot using ML/NLP algorithms.
- Collaborated with cross-functional teams to establish product requirements and features.
- Directed product lifecycle from conception to launch, ensuring alignment with business objectives.
- Conducted market research to identify customer needs and analyze competitive landscape.
- Analyzed product performance metrics to drive future improvements and updates.
- Provided technical guidance on design, usability, scalability, and security of products.
Solutions Architect/Product Manager/Product Owner
Ericsson Inc
Plano, Texas
02.2012 - 09.2021
- Designed solutions for managed hosted prepaid platform, encompassing customer care and self-service, account management, billing, analytic and data warehouse.
- Communicated with clients to understand system requirements.
- Defined features, user stories, and artifacts for execution, testing, and launch strategies.
- Delivered product training, facilitated Agile adoption across teams, and ensured alignment with business goals and customer's objectives.
- Piloted proof of concept initiatives to validate architectural approaches and technologies.
Solutions Architect
Ericsson Indonesia
Jakarta, Indonesia
04.2005 - 02.2012
- Served as technical lead for OSS/BSS system integration design in Southeast Asia market unit.
- Directed annual expansion and solution development for leading Indonesian provider with 30 million subscribers.
- Created comprehensive design documents detailing architecture, security measures, data models, and integration points.
- Collaborated with project teams to fulfill technical requirements throughout software development lifecycle.
- Analyzed existing systems to identify gaps between capabilities and customer requirements.
- Provided technical support during post-implementation phases, addressing bug fixes and enhancements.
- Participated in client meetings to clarify project requirements and discuss potential solutions.
- Performed capacity planning to optimize resource utilization across platforms and anticipate future needs.
Education
Bachelor of Science - Electronics Engineering
Satya Wacana Christian University
Salatiga, Indonesiaundefined
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Skills
- System integration (SI)
- Mobile networks and services
- BSS/OSS systems
- Data warehousing solutions
- Web services and REST APIs
- Conversational messaging platforms
- AWS cloud services
- Safe Agile methodology
- Statement of work (SOW) creation
- Requirements and test case definition
- Vendor management
- Product management
- Cross-functional collaboration
- Technical documentation
- Presentation skills
- Generative AI
Certification
- SAFe Agilist
- SAFe 4 Agile Product Owner / Product Manager
- SAFe 5 Agile Software Engineering
- Ericsson Certified Solution Architect
- AWS Solutions Architect - Associate
Timeline
Senior Solutions Architect
Dish (Echostar)
05.2025 - Current
Technical Product Manager
Insight Global
04.2025 - 05.2025
Solutions Architect
Amazon Web Services
03.2022 - 03.2025
Technical Product Manager
T-Mobile
09.2021 - 03.2022
Solutions Architect/Product Manager/Product Owner
Ericsson Inc
02.2012 - 09.2021
Solutions Architect
Ericsson Indonesia
04.2005 - 02.2012
Bachelor of Science - Electronics Engineering
Satya Wacana Christian University