Hardworking and friendly team member skilled at conflict resolution, building relationships, organization, and management. Precise communicator who is comfortable with customer service.
Overview
2
2
years of professional experience
Work History
Cashier
Chick-fil-A
Cary, NC
08.2024 - Current
Greeted customers and answered any questions they had about the store's products and services.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Bagged food
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Dispatcher
Cardinal Medical Transportation
Apex, NC
06.2022 - 04.2024
Received and dispatched calls for emergency services.
Updated records of driver locations, delays, and cancellations.
Created daily reports detailing response times, call volumes, and other pertinent information.
Assigned drivers to appropriate routes based on customer needs.
Maintained logs of all incoming calls and assigned tasks.
Provided timely updates to customers regarding their orders or requests.
Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.