Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Gun Ha Kim

Palos Heights,IL

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Student Disptacher position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Student Dispatcher

Trinity Christian College
09.2023 - Current
  • Streamlined operations by initiating regular updates on responder availability and resource allocation.
  • Documented incident details accurately, maintaining organized records for future reference or investigation purposes.
  • Increased situational awareness within the department by sharing relevant information among team members about ongoing events or developments.
  • Participated in ongoing professional development opportunities to stay current on industry best practices and technology advancements.
  • Maintained composure under pressure, managing multiple tasks simultaneously to ensure efficient call handling.
  • Enhanced emergency response times by efficiently handling incoming calls and dispatching appropriate personnel.
  • Quickly adapted to changing circumstances during emergencies while still maintaining control over all assigned responsibilities.
  • Ensured accurate information gathering for emergency situations through effective communication skills.
  • Supported public safety by maintaining updated knowledge of local area geography and street locations.
  • Promoted a positive work environment by collaborating effectively with fellow dispatchers and supervisors.
  • Handled sensitive situations with discretion, upholding confidentiality when required by legal guidelines or department policies.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Managed customer accounts and invoicing.

Mail Delivery Driver

Richard Klootwyk
09.2022 - 12.2022
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Distributed mail on foot to residences and businesses, delivering to approximately 10 customers per shift.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Self-motivated, with strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Delivered services to customer locations within specific timeframes.

Education

Olympia High School
Orlando, FL

Bachelor of Arts - Theology

Trinity Christian College
Palos Heights, IL
05.2026

Florida Virtual School Flex 9-12
Orlando, FL
05.2022

Skills

  • Active Listening
  • Time Management
  • Meeting Schedules
  • Critical Thinking
  • Professionalism and Integrity
  • Documentation accuracy
  • Schedule Management
  • Organizational Skills

Accomplishments

  • Volunteered to be a bassist for the church for 4 years.
  • Volunteered to help poor people by giving them food at my church.
  • Volunteered to help a retreat that only had pastors' kids.
  • Helped the church to rebuild.
  • Went on the serve trip to help the people in Kentucky.
  • Became a leader for a Bible Study group with only pastors' kids to make sure that they know the Word of God.


Languages

English
Professional Working
Korean
Professional Working

Timeline

Student Dispatcher

Trinity Christian College
09.2023 - Current

Mail Delivery Driver

Richard Klootwyk
09.2022 - 12.2022

Florida Virtual School Flex 9-12

Olympia High School

Bachelor of Arts - Theology

Trinity Christian College

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Gun Ha Kim