Gunner Dulin
Columbus
Summary
Experienced and highly praised team player with a strong background in customer service and hands-on work. Recognized for being helpful, professional, and consistently delivering exceptional service. Equipped with six years of relevant work experience, eager to leverage expertise in the customer service industry to contribute to a new position in the Columbus or surrounding area.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Granite Installation Apprentice
Sims-Lohman
06.2024 - Current
- Mastered new tools and techniques through hands-on experience, increasing overall proficiency as an apprentice.
- Ensured adherence to safety standards while performing installation tasks, minimizing accidents on the job site.
- Completed complex installations with attention to detail, ensuring a high level of quality in each project.
- Cultivated positive relationships with clients, fostering trust in our company''s services and leading to referral opportunities.
- Provided exceptional customer service by addressing client concerns or questions throughout the installation process.
- Enhanced customer satisfaction by providing timely and accurate installation services.
Security System Technician
NexTec
12.2023 - 06.2024
- Maintained detailed records of completed work orders, allowing for efficient tracking of service history and warranty information.
- Assisted in the development of customized security solutions, tailoring components based on individual client specifications.
- Collaborated effectively with team members to complete large-scale installation projects within tight deadlines.
- Delivered comprehensive training sessions to clients on the proper usage of their new security systems, ensuring optimal functionality and user confidence.
- Demonstrated strong attention to detail through accurate documentation of system schematics and wiring diagrams during installation processes.
Lawn Care Foreman
Integrity Lawn Care
06.2021 - 12.2023
- Demonstrated commitment to quality assurance through regular site visits to ensure work completed met or exceeded client expectations.
- Developed strong relationships with clients through proactive communication about project progress and timely responses to inquiries or concerns.
- Maximized revenue potential with accurate cost estimates for materials, labor, and time required for each project.
- Promoted company reputation for excellence in lawn care services by participating in local community events and industry trade shows.
- Contributed to business growth through exceptional customer service, leading to increased referral rates and repeat clients.
Equipment Technician
Snow Trails
11.2018 - 03.2023
- Troubleshot equipment failures and remedied problems to restore functionality.
- Leveraged strong problem-solving skills to quickly diagnose complex equipment issues and implement effective solutions.
- Maintained comprehensive documentation of equipment repairs, maintenance activities, and performance data for future reference.
Laborer
Wade Gardens
03.2019 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Personal Shopper
Kroger
07.2020 - 12.2020
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Education
Business Finance
Ohio University
Athens, OHAcademic Certificate - Cyber Security
The Ohio State University
Columbus, OH06.2023
High school diploma -
Clear Fork High School
Mansfield, OH05.2021
Skills
- Power tool operation
- Electrical installation
- Hand tool proficiency
- Heavy lifting
- Problem-solving
- Crew leadership
- Verbal and written communication
- Relationship building
- Safety protocols
- Quality control
- OSHA requirements
- Teamwork and collaboration
Certification
Driver's License
Timeline
Granite Installation Apprentice
Sims-Lohman
06.2024 - Current
Security System Technician
NexTec
12.2023 - 06.2024
Lawn Care Foreman
Integrity Lawn Care
06.2021 - 12.2023
Personal Shopper
Kroger
07.2020 - 12.2020
Laborer
Wade Gardens
03.2019 - 08.2021
Equipment Technician
Snow Trails
11.2018 - 03.2023
High school diploma -
Clear Fork High School
Driver's License
Business Finance
Ohio University
Academic Certificate - Cyber Security
The Ohio State University
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