Gurkaran Singh
Veradale,WA
Summary
Dynamic business owner with a proven track record at Alpha Omega Wholesale, achieving a 400% sales increase. Expert in financial management and vendor negotiation, complemented by strong customer relationship skills. Adept at training staff to enhance operational efficiency while ensuring compliance and fostering a culture of effective communication.
Overview
12
12
years of professional experience
Work History
Owner
Alpha Omega Wholesale
Spokane Valley, Washington
06.2019 - Current
- Increased Business Sales 4x over the 6 year period
- Managed daily operations and established efficient workflows for business activities.
- Oversaw financial management, including budgeting and expense tracking for sustainability.
- Trained and mentored staff to improve service quality and operational efficiency.
- Cultivated strong customer relationships to promote loyalty and repeat business opportunities.
- Collaborated with vendors to negotiate terms and ensure timely delivery of supplies.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Interpreter
Language Line Services
Spokane, Washington
09.2019 - 03.2020
- Providing interpreter services in different settings including medical clinics, law firms, insurance claims, emergency calls, social services and more
- Facilitated communication between healthcare providers and patients in different settings.
- Maintained confidentiality and adhered to privacy regulations during interactions.
- Utilized cultural sensitivity when interpreting conversations involving cross-cultural dialogue.
- Identified areas where communication breakdowns may have occurred due to language barriers or cultural misunderstandings.
- Maintained a professional demeanor when interacting with clients and colleagues.
Attractions Attendant
City of Spokane
Spokane, Washington
11.2017 - 06.2019
- Greeted guests and provided information about attractions and events.
- Monitored attraction operations to ensure guest safety and satisfaction.
- Collaborated with team members to enhance the guest experience during peak hours.
- Maintained cleanliness and organization of attraction areas for optimal visitor enjoyment.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
ER Volunteer
Providence Health & Services
Spokane, Washington
07.2013 - 03.2018
- Assisted medical staff in triaging patients during busy emergency room shifts.
- Communicated effectively with patients and families to provide support and information.
- Maintained a clean and organized environment to ensure patient safety and comfort.
- Handled medical supplies and ensured availability for healthcare providers as needed.
- Assisted with room preparation for incoming patients in accordance with facility guidelines.
- Restocked medical supplies throughout the shift as necessary.
- Provided comfort measures such as blankets or pillows to patients upon request.
- Provided emotional support to patients facing stressful situations in the emergency room.
- Assisted in transporting patients to and from the Emergency Room.
Education
Master of Arts - Public Health
Eastern Washington University
Cheney, WA06-2021
Bachelor of Arts - Chemistry
Whitworth University
Spokane, WA06-2016
Skills
- Financial management
- Sales strategy
- Staff training
- Vendor negotiation
- Compliance oversight
- Customer relationship management
- Operational efficiency
- Effective communication
- Cultural sensitivity
- Patient Safety Practices
- Team collaboration
Affiliations
- Basketball
- Walking
- Working Out
Languages
Punjabi
Native/ Bilingual
English
Native/ Bilingual
Hindi
Professional
Timeline
Interpreter
Language Line Services
09.2019 - 03.2020
Owner
Alpha Omega Wholesale
06.2019 - Current
Attractions Attendant
City of Spokane
11.2017 - 06.2019
ER Volunteer
Providence Health & Services
07.2013 - 03.2018
Master of Arts - Public Health
Eastern Washington University
Bachelor of Arts - Chemistry
Whitworth University
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