Gurleen Gill
Fremont,CA
Summary
Ready to utilize my skills and passion to further the mission and objectives of a company. Technologically adept, offering experience with interpersonal communication skills. Reliable, resourceful, and a keen eye for identifying and correcting errors. Bringing forth a positive attitude and the willingness plus motivation to learn new programs.
Overview
6
6
years of professional experience
Work History
HR/Accounting Assistant Intern
Welcome Transportation
05.2023 - 05.2024
- Assist HR with data input for new consultants in Quick books when needed
- Assist HR with on boarding process
- Interact directly with clients to resolve payment issues
- Perform accounts payable and receivables functions, including but not limited to, input invoices into Quick books, invoice tracking
- Perform monthly reconciliations of weekly check registries with invoices
- Assist with month-end close
- Assist Finance in the preparation of internal and external audit schedules as required
- Ensured timely payments of client invoices
- Provide Administrative duties when needed
- Recommends new approaches, policies and procedures to effect continual improvements in efficiency of dept
- And services performed
Video Editor Intern
Pro - Am Beach Soccer
06.2021 - 12.2021
- Work with logged film and edit into short social media reels
- Video editing
- Produce short clips for the "Goals of the Month" section
- Create educational videos for the YouTube Channel
- Evaluated and selected scenes for pacing, entertainment value and continuity, trim shots, and edit content
- Participated in creative meetings to assist in developing ideas and defining project deadlines
Customer Service Intern
AMC Components
01.2021 - 12.2021
- Screen over 25 calls phone calls daily for sales team
- Scheduled/coordinated meetings and set appointments for supervisors/managers as needed
- Open, sorted, and distributed incoming messages and correspondence
- Worked to achieve high customer satisfaction rates by providing optimal customer service and creative tattoo work
- Helped to increase customer return rates by providing excellent customer service at all times
- Redirected calls as needed and worked with my supervisor to address any outstanding issues or concerns
- Accurately verified information and updated information databases as necessary
- Discussed promotions, products, and anything pertaining to better and more satisfactory service for the customer
- Provided customers with quality assistance through phone calls, emails, and internet chats
- Attended workshops and conferences centered around increasing customer service skills
- Answered phone calls and provided callers with pertinent information and assistance
- Exuded friendliness, professionalism, and enthusiasm for the company mission
Sales Associate
Spirit Halloween
09.2020 - 11.2020
- Greeted customers and assisted them with finding costumes
- Provided positive first impressions to welcome existing, new and potential customers
- Followed directions from my supervisor and managed projects with precision
- Organized the sales floor and adhered to the policies and mission of the store
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
Sales Associate
Spirit Halloween
10.2018 - 11.2018
- Followed directions from my supervisor and managed projects with precision
- Organized the sales floor and adhered to the policies and mission of the store
- Prevented long waits by quickly and carefully ringing up items, adding to the hassle-free experience of the customer
- Greeted customers with a smile and encouraged feedback pertaining to their shopping experience
- Took on extra shifts based on the needs of the store
- Answered phones, relayed important messages, and served as a general liaison between the florist and customers
Education
Bachelor of Communications -
Santa Clara University
06.2022
MBA - Business Administration
Western Governors University
Salt Lake City, UT12.2024
High School Diploma -
Mission San Jose High School
06.2016
Skills
- Microsoft Office
- Leadership Skills
- Advanced Technology Skills
- Excellent Customer Service Skills
- Multitasking Skills
- Time Management Skills
- Teamwork Skills
- Advanced Communication Skills
- Office Technology Skills
- Motivated Attitude
- Quickbooks
- Microsoft Office Excel
Details
United States, gurleeng9743@gmail.com
References
Upon Request
Timeline
HR/Accounting Assistant Intern
Welcome Transportation
05.2023 - 05.2024
Video Editor Intern
Pro - Am Beach Soccer
06.2021 - 12.2021
Customer Service Intern
AMC Components
01.2021 - 12.2021
Sales Associate
Spirit Halloween
09.2020 - 11.2020
Sales Associate
Spirit Halloween
10.2018 - 11.2018
Bachelor of Communications -
Santa Clara University
MBA - Business Administration
Western Governors University
High School Diploma -
Mission San Jose High School
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