GURLEEN KAUR GANDHI
Atlanta,GA
Summary
Computer Science graduate with a strong aptitude for coding and a fervent passion for innovation. Eagerly pursuing a challenging role as a Software Engineer, where I can not only apply my technical expertise but also actively contribute to the dynamic growth and success of a forward-thinking company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Lead
Delta Global Service(Unifi)
2022.01 - Current
- Delivered exceptional service to every customer through active engagement, effective listening, and well-developed interpersonal skills
- Assisted passengers during boarding, ensuring a smooth and positive experience
- Demonstrated commitment to excellence in customer care within the aviation industry
- Reviewed airline tickets, interpreted city codes, and navigated domestic and international forms
- Contributed to the overall positive experience of passengers by providing top-notch service.
Software Engineer Intern(Remote)
KocharTech
2023.08 - 2023.12
- Developed and maintained web applications using Python, JavaScript, and MySQL, enhancing the functionality and user experience
- Collaborated with a team of developers to design and implement RESTful APIs, facilitating seamless data exchange between front-end and back-end systems
- Utilized Git for version control and participated in code reviews to ensure code quality and adherence to best practices
- Assisted in the migration of a legacy database to a modern SQL-based system, improving data retrieval efficiency by 30%
- Conducted unit testing and debugging, resolving critical issues and ensuring robust performance of software applications.
SkillsUSA Officer
Union Grove High School
2018.06 - 2024.08
- Automated Implemented and automated communications management system to optimize organizational efficiency
- Streamlined internal communications, contributing to the achievement of forecasted goals
- Collaborated with team members to ensure seamless coordination within the SkillsUSA chapter.
Education
Computer Science -
Georgia State University
Atlanta, GA12.2023
Computer Science -
Georgia State University
Atlanta, GA12.2021
Skills
- Back-end: Python, Java, C, C#, C++
- Database: Oracle, SQL, MySQL, Spark
- Front-end: HTML, CSS, Ajax, JavaScript
- Version Control: Github/Git
Certification
Microsoft Technology Associates: Software Dev Fundamentals
Timeline
Software Engineer Intern(Remote)
KocharTech
2023.08 - 2023.12
Customer Service Lead
Delta Global Service(Unifi)
2022.01 - Current
SkillsUSA Officer
Union Grove High School
2018.06 - 2024.08
Computer Science -
Georgia State University
Computer Science -
Georgia State University
Microsoft Technology Associates: Software Dev Fundamentals
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