Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gurnaaz Toor

Sacramento,CA

Summary

Outgoing and detail-oriented professional with credited history of resourcefulness and reliability. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. High-energy as well as radiates positivity providing comfort and contributing to customers feeling welcome, Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Quick and accurate, works proficiently in fast paced environments while maintaining workplace cleanliness. Dedicated Employee always willing to show up when needed.

Overview

1
1
year of professional experience

Work History

Cashier

Ross Dress For Less
10.2022 - 03.2024
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
  • Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Contributed to loss prevention efforts by monitoring suspicious activity and reporting concerns promptly.
  • Assisted in training new employees on company policies, procedures, and point-of-sale systems for efficient onboarding.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Recommended complementary purchases to customers, increasing revenue.
  • Worked well in Fast - Paced environments


Volunteer Services

Cosumnes Athletic Alumni
06.2023 - 08.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Associate of Science - Biology Pre Nursing

Cosumnes River College
Sacramento, CA
08.2024

Skills

  • fast
  • Reliable and punctual
  • Merchandising knowledge
  • Upselling and Sales Development
  • Cleaning techniques ; maintaining a high level organization
  • Exceptional customer service
  • Product Promotions and Persuasion techniques
  • Money Handling
  • Relationship Building and Clear communication
  • Team Collaboration
  • Adaptable and Flexible

Languages

Punjabi
Full Professional
Spanish
Professional Working

Timeline

Volunteer Services

Cosumnes Athletic Alumni
06.2023 - 08.2023

Cashier

Ross Dress For Less
10.2022 - 03.2024

Associate of Science - Biology Pre Nursing

Cosumnes River College

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Gurnaaz Toor