Gurpinder Dhillon
Vancouver,WA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Claims Specialist
Allstate Insurance
01.2024 - Current
- Communicating with clients and policyholders to determine coverages and liability
- Issuing loss payments and insuring claims are being processed accurately, while adhering to company policies and procedures
- Documenting, record keeping and staying up to date on industry regulations and best practices
- Followed up with customers on unresolved issues.
- Achieved performance targets consistently through attention to detail, effective time management, and strong decision-making abilities.
- Facilitated smooth communication between claimants and adjusters, ensuring transparent and positive experience.
- Analyzed claim documents to ensure accuracy and compliance, mitigating risk of financial loss.
Financial Sales Associate
Allstate Insurance
02.2023 - 12.2023
- Cultivated client relationships, conducted financial needs assessments, and provided tailored solutions to drive sales and contribute to the overall growth and success of the organization
- Communicated with clients to understand needs and identify the best policies for each case
- Obtained underwriting approval by completing application for coverage
- Remained current on the latest industry trends by gaining comprehensive knowledge of financial and insurance products, services, and best practices
Life/Health Insurance Agent
American Income Life Insurance Company
07.2022 - 02.2023
- Assessed clients insurance needs, offered personalized life insurance solutions, and provided comprehensive guidance to ensure financial security and peace of mind for individuals and families
- Engaged customers and provided a high level of service by carefully explaining details about Insurance products and benefits
- Analyzed customer needs and provided best options, upselling products, and services
- Made appointments with potential clients to discuss products
- Wrote policies, finalized documents, and filed paperwork
Cashier Customer Service
Namaste
10.2016 - 08.2020
- Assisted customers with making payments or establishing payment plans to bring accounts current
- Built loyal clientele through friendly interactions and consistent appreciation
- Ensured compliance with company policies and procedures while processing transactions efficiently.
Education
Life and Health License - Insurance
Exam FX
09.2022
Certification in Dental Assisting -
Elite Dental Academy
Vancouver, WA12.2019
High School Diploma -
Prairie High School
Vancouver, WA01.2019
Skills
- Collaborative Problem Solving
- Effective Multitasking
- Effective Listening
- Comprehensive Document Organization
- Experienced in Insurance Sales Techniques
- Expertise in Microsoft Applications
- Critical Thinking for Solutions
- Clear Verbal Communication
- Account Relationship Management
- Client Support Expertise
- Effective Negotiation
- Adapting in Stressful Conditions
- Client Service Excellence
- Claims Evaluation
- Quality Assurance in Documentation
- Strategic Decision-Making
- Analytical Problem Solving
- Professional Writing Skills
Certification
Life & Health Insurance License
09/01/22- 04/30/26
Languages
Hindi
Full Professional
Punjabi
Full Professional
English
Full Professional
Timeline
Claims Specialist
Allstate Insurance
01.2024 - Current
Financial Sales Associate
Allstate Insurance
02.2023 - 12.2023
Life/Health Insurance Agent
American Income Life Insurance Company
07.2022 - 02.2023
Cashier Customer Service
Namaste
10.2016 - 08.2020
Certification in Dental Assisting -
Elite Dental Academy
High School Diploma -
Prairie High School
Life and Health License - Insurance
Exam FX