Gurpreet Kaur
HR & Strategic Operations Leader
Ahmedabad
Summary
Results-oriented Human Resources Leader with 15 years of experience in driving workforce transformation across diverse sectors. Specializes in stakeholder management, recruitment operations, and HR analytics to enhance organizational development. Led initiatives in team scaling and HR technology implementation, aligning people strategies with business objectives. Demonstrated success in building high-performing, multi-location teams in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Vice President – Human Resources
ONLINE PSB LOANS LTD.
07.2023 - Current
- Lead strategic HR operations and talent management initiatives for a rapidly growing fintech organization.
- Partner with executive leadership to align workforce strategy with business growth objectives.
- Drove recruitment delivery, workforce planning, succession planning, and organizational development initiatives aligned with business growth objectives.
- Managed employee engagement, performance management, retention strategy, and leadership development programs to enhance organizational culture.
- Implemented HRIS and analytics-driven HR processes, improving operational efficiency and reporting accuracy through data-driven insights.
- Spearhead change management and organizational transformation initiatives during periods of rapid business growth.
- Implement HRIS and analytics-driven HR processes to improve operational efficiency and reporting accuracy.
- Enhance employee engagement through structured feedback mechanisms, wellness initiatives, and leadership coaching programs.
- Oversee compensation and benefits programs aligned with market benchmarking and organizational goals.
- Digitized HR operations through cloud-based HRMS implementation, improving reporting accuracy and process efficiency.
- Improved employee engagement and communication through structured open-house initiatives and recognition programs.
- Streamlined HR operations and employee lifecycle management through process automation.
Chief Human Resource Officer
OSIA HYPERMART LTD.
06.2021 - 07.2023
- Led enterprise-wide HR strategy and workforce planning initiatives supporting rapid business expansion.
- Functioned as a strategic advisor to executive leadership on organizational structure, people strategy, and operational performance.
- Directed talent acquisition, employee retention, succession planning, and leadership development to enhance workforce effectiveness.
- Designed and implemented compensation and benefits frameworks aligned with organizational objectives and cost optimization.
- Oversaw employee engagement, performance reviews, workforce productivity, and organizational development programs.
- Implemented HR policies, governance frameworks, and compliance procedures to enable scalable business operations.
- Collaborated with business heads to align hiring plans with workforce capabilities and operational goals.
- Leading retail hypermarket chain with 30 operational stores and 35 stores in expansion pipeline.
- Strengthened employee retention and leadership development initiatives across business units.
- Improved organizational alignment through structured HR planning and performance management systems.
AVP – HR & Operations
CONCEPT GROUP
05.2016 - 05.2021
- Centralized HR and administration operations across multiple automotive brands and locations, ensuring consistency and compliance.
- Led recruitment operations, manpower budgeting, workforce planning, and employee engagement initiatives to optimize talent acquisition and retention.
- Developed and implemented HR policies, SOPs, and performance management frameworks.
- Oversaw statutory compliance, payroll administration, employee relations, and vendor coordination, maintaining operational integrity and employee satisfaction.
- Conducted workforce analytics and reporting to support strategic decision-making.
- Supported leadership teams with organizational restructuring and operational planning.
- Oversaw procurement, facilities management, maintenance operations, and administrative support functions.
- Successfully transitioned employee databases from manual systems to cloud-based HRMS platforms.
- Improved HR department efficiency through electronic documentation and digital workflows.
- Enhanced employee engagement through recognition programs and team-building initiatives.
Manager – HR & Administration
RR AUTOMOBILES
12.2012 - 03.2015
- Established HR processes, recruitment systems, and compliance frameworks to support organizational setup.
- Led hiring and onboarding operations aligned with business expansion requirements.
- Managed workforce planning, staffing requirements, and employee relations.
- Managed workforce planning and staffing requirements to enhance employee relations.
- Supported leadership teams in manpower budgeting and organizational planning to align workforce with business goals.
- Key Achievements
- Authorized dealer of Mahindra & Mahindra.
Manager – HR
K.P. AUTOMOTIVES PVT. LTD.
02.2009 - 08.2012
- Managed employee engagement initiatives, payroll coordination, and employee relations to foster a positive workplace culture.
- Supported recruitment efforts, addressed employee grievances, and streamlined HR operations to enhance team effectiveness.
- Provided dedicated HR support and payroll expertise to employees and management, ensuring compliance and efficient processes.
- Strengthened HR operations and payroll process management.
- Improved employee engagement through proactive communication and workplace initiatives.
- Prepared HR reports, documentation, and compliance records.
- Authorized dealership of Maruti Suzuki India Ltd.
- Key Achievements
Manager – Personnel & Administration
ROHAN MOTORS LTD.
10.2007 - 01.2009
- Managed personnel administration, employee records, payroll coordination, and HR documentation to ensure compliance and support employee needs.
- Coordinated recruitment activities, interview scheduling, and onboarding support to streamline hiring process and enhance candidate experience.
- Maintained HR databases and prepared HR metrics reports to provide insights for strategic decision-making.
- Responded to employee queries related to benefits and policies.
- Managed operations for Maruti Suzuki dealership, overseeing sales and customer service.
Manager HR
MDDA – RAMKY INFRASTRUCTURES
01.2004 - 07.2007
- spearheaded recruitment and workforce planning for project locations, aligning workforce needs with project goals.
- Documented key project milestones throughout project lifecycle.
- Relocated employee databases from manual systems to cloud-integrated HRMS platforms.
- Deployed HRMS and ESSL systems optimizing operational efficiency and employee oversight
- developed employee engagement initiatives, including employee of the month and attendance recognition programs, to enhance workplace morale.
- strengthened communication channels through systematic open-house strategies, fostering a culture of transparency and collaboration.
- Elevated HR operational efficiency via effective digital documentation and workflow automation.
- Cultivated stronger employee-management relations through development of team-building exercises and engagement initiatives.
Education
Diploma - Digital HR Transformation & AI-Driven Analytics
XLRI Jamshedpur
Jamshedpur, India 04.2001 -
Master of Business Administration - Human Resources Management
HNB Garhwal University
Dehradun, India06-2004
Bachelor of Commerce - Commerce
HNB Garhwal University
Dehradun, India01-2002
Higher Secondary Certificate - Commerce
Army Public School
Jalandhar Cantt.01-1999
Secondary School Certificate - Secondary Education
Punjab Board
Ludhiana01-1997
Skills
HR management systems
ATS implementation
HR policies development
Employee relations
Recruitment strategies
Strategic workforce planning
Workforce analytics
Office suite proficiency
Timeline
Vice President – Human Resources
ONLINE PSB LOANS LTD.
07.2023 - Current
Chief Human Resource Officer
OSIA HYPERMART LTD.
06.2021 - 07.2023
AVP – HR & Operations
CONCEPT GROUP
05.2016 - 05.2021
Manager – HR & Administration
RR AUTOMOBILES
12.2012 - 03.2015
Manager – HR
K.P. AUTOMOTIVES PVT. LTD.
02.2009 - 08.2012
Manager – Personnel & Administration
ROHAN MOTORS LTD.
10.2007 - 01.2009
Manager HR
MDDA – RAMKY INFRASTRUCTURES
01.2004 - 07.2007
Diploma - Digital HR Transformation & AI-Driven Analytics
XLRI Jamshedpur
04.2001 -
Master of Business Administration - Human Resources Management
HNB Garhwal University
Bachelor of Commerce - Commerce
HNB Garhwal University
Higher Secondary Certificate - Commerce
Army Public School
Secondary School Certificate - Secondary Education
Punjab Board