GURSHARNJIT KAUR
Renton,WA
Summary
Dedicated healthcare professional leveraging bilingual communication skills to provide compassionate patient support. Experienced in assisting clinical teams, managing patient records, and promoting wellness, while adapting to fast-paced environments and ensuring high standards of care and confidentiality.
Overview
3
3
years of professional experience
Work History
front desk receptionist/ Rehab technician
Cummins Chiropractic & Wellness
Bellevue, Washington
06.2026 - Current
- Patient care, assist patient to treatment area, set them up for traction and educate them for work ergonomics and home care.
- Working with EHR systems such as ClinicMind.
- Assistance to chiropractor, providing feedback to doctor on patient progress or concern and assisting in treatment procedures.
- Welcomed patients with a friendly greeting as they arrived at the chiropractic clinic.
- Scheduled appointments using clinic management software effectively.
- Managed patient records with attention to detail and confidentiality.
- Maintained a clean and organized reception area for visitors.
- Assisted in processing insurance claims for patient services.
- Communicated with chiropractic staff to coordinate patient flow efficiently.
- Provided information about wellness services offered at the clinic.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Clarified clinic policies and procedures to visitors to ensure understanding.
- Completed basic bookkeeping and document filing.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Sales Associate
H&M
Bellevue
10.2025 - 01.2026
- Developed effective sales strategies to meet and exceed monthly targets.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Customer service and merchandising duties on the sales floor of H&M store.
- Developed customer service skills to provide a high level of satisfaction for customers.
- Ring up customer purchases, and operate cash registers.
- Help the sale via using company's Brand new G Store app.
- Manage the inventory within the store and stockroom through app.
- Maintained up-to-date knowledge of product lines, inventory levels, and pricing.
Nursing Assistant Intern
Civil Hospital, India
Phagwara, India
06.2023 - 01.2024
- Volunteered in private clinic to gain practical knowledge of health science while collaborating with nurses and doctors.
- Assisted with monitoring and documenting vital signs to support patient care.
- Observed patient behavior closely for any changes or indications that require follow up by medical staff.
- Participated in daily rounds with nursing staff to assess patient needs.
- Demonstrated knowledge of infection control procedures to maintain a safe environment for patients.
- Performed medical record keeping and filing for patient records.
- Prioritized and completed responsibilities in a fast-paced environment, ensuring timely execution of duties.
Education
Nursing - RNSKILLS
R.I.E.T
India01-2024
Skills
- Electronic health records
- Patient scheduling
- Appointment coordination
- Cash handling
- Vital signs monitoring
- Inventory management
- Interpersonal communication
- Phone etiquette
- Multitasking
- Teamwork
- Bilingual
- Resilience
- Adaptability and flexibility
- Empathy and compassion
- Professionalism and ethics
Timeline
front desk receptionist/ Rehab technician
Cummins Chiropractic & Wellness
06.2026 - Current
Sales Associate
H&M
10.2025 - 01.2026
Nursing Assistant Intern
Civil Hospital, India
06.2023 - 01.2024
Nursing - RNSKILLS
R.I.E.T