Gurveena Gill

• Developed full-stack web applications using modern technologies including Python, Flask, React, TypeScript
• Diagnosed and troubleshot software issues, creating documentation for best practices
• Designed and maintained SQL databases, writing queries to manipulate datasets.
• Collaborated on team projects, contributing to planning, development, code reviews, and problem-solving.
• Created portfolio projects demonstrating skills relevant to technical support:

NutriCompare: Web app enabling users to compare protein powders by nutrition, price, and features to make informed choices.
MoodMix:Web app that generates personalized Spotify playlists based on weather and mood for a tailored music experience.

• Effectively communicated expectations between product development, sales, clients and internal teams
• Created standard operating procedures (SOPs), work instructions and policies; supported cross-departmental processes
• Streamlined and optimized processes, improving efficiency by 20% and reducing errors by 15%
• Ensured all analytical tests were conducted and recorded appropriately