Gus Melendez
Chicago,IL
Summary
Dedicated Sewer Drain Technician adept in client relationship building and communication. Skilled in evaluating job material requirements and delivering competitive and accurate estimates while fostering customer loyalty and generating additional revenue. Consistent Sewer Drain Technician bringing a proven history of exceptional performance in plumbing. Well-versed in diagnosing plumbing issues and offering quick solutions. Reliable Sewer Drain Technician aiming to secure a role of increased responsibility within a dedicated team. Well-versed in leading highly effective teams on residential and commercial projects. Quick-learning with a voracious appetite for new knowledge.
Overview
19
19
years of professional experience
Work History
Sewer Drain Technician
Almighty Rooter Sewer & Plumbing
Chicago , IL
2005.01 - Current
- Inspected sewer lines, pipes and drains to determine blockages or other malfunctions.
- Cleaned and cleared out clogged sewers using high-pressure water jets, augers and other specialized equipment.
- Repaired broken, cracked or collapsed drainpipes using cutting torches, epoxy resins and other materials.
- Installed new sewer lines as well as repaired existing ones using hand tools, power tools and heavy machinery.
- Conducted routine maintenance on drainage systems such as cleaning out sump pits, replacing worn gaskets, flushing lines and repairing manholes.
- Replaced faulty valves, fixtures and pumps in order to ensure proper functioning of the drainage system.
- Performed regular inspections of all components of a drainage system to identify potential problems before they become major issues.
- Built up trenches for new pipelines with appropriate backfill material while ensuring that safety guidelines are followed at all times.
- Liaised with customers to provide technical advice on preventive maintenance measures that can be taken to avoid future plumbing problems.
- Diagnosed problems related to slow draining sinks, toilets or showers by running tests on the sewage system.
- Removed roots, debris and other refuse from clogged sewer lines and drains.
- Diagnosed and evaluated reported plumbing problems, including clogged drains and other issues.
- Communicated with each customer to discuss reported issues, as well as complete follow-up visits or check-ins.
- Trained team members to meet project quality and efficiency standards.
- Adhered to manufacturer's safety and operation guidelines when operating required equipment.
- Maintained insight and knowledge regarding industry standards, codes and techniques.
- Completed job reports and logs for service calls\, detailing materials used, digging depths, labor hours and special concerns.
- Cut damaged sections of pipe using conduit cutters, replacing broken sections using pipe sleeves.
- Verified repaired sewer line joints prior to backfilling.
- Fed revolving cables or rods into openings, stopping machinery to change knives and conform to pipe sizes.
- Performed routine maintenance on septic tanks for both residential and commercial clients to keep systems durable and operating at peak levels.
Education
GED -
District of Columbia University
Skills
- Customer Service
- Attentive to detail
- Water System Knowledge
- Systems Maintenance
- Safety Procedures
- Clogged Drain Repair
- Piping System Inspection
- Policy And Procedure Implementation
- Plumbing code knowledge
- Skilled in maintenance and organization
- Excellent work ethic
- Drain Cleaning
- Team member development
- Hand and power tools
- Pipe disassembly
- Pipe cutting
- Pipe welding
- Excellent Communication
- Problem-solving abilities
- Reliability
- Preventive Maintenance
- Inspection skills
- Safety Protocols
- Written Communication
- Professionalism
Languages
Bilingual
Professional
Timeline
Sewer Drain Technician
Almighty Rooter Sewer & Plumbing
2005.01 - Current
GED -
District of Columbia University
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