Guss Simpson
Seattle
Summary
With the past two years at my current company, I have been able to excel at community collaboration, team leadership, and mission-driven development. This success has led me to a management position and a seat within the leadership team. I have worked hard to get to a position where I can make an impact on people's lives, and I don't plan on slowing down.
I am, and always will be, an absolute softy for an uplifting story and a sprinkle of hope. This has found its way into my professional life, proudly shining through in my events, design projects, team coaching, and good morning hellos. I believe in 'nothing is too small to be happy about,' and the power of positive influence. Ffern has already made it clear that inspiration is a part of your culture; I want you to know that it is also a part of my everyday life.
Overview
5
5
years of professional experience
Work History
Manager of Yoga and Fitness
Bouldering Project
Seattle
11.2025 - Current
- Lead creative development for new Yoga & Fitness events and programs
- Point of contact for all yoga, fitness, health or wellness related relationships.
- Manage relationships with wholesale vendors, maintenance partnerships, local service trade partnerships, and marketing promotions.
- Build out and market specialty workshops with instructors; with a focus on our communities interests.
- I am a member of the eight person leadership team for the Fremont location that is responsible for gym wide decision making. Some examples would be, membership promotions and metrics, marketing initiates, event planning, policy updates, and SOP creation.
- For our 2026 Gym Refresh project I led community outreach and engagement. I assisted in the layout design, installation, and launch of the new space as we moved into the New Year.
- Manage Fremont's 'Wellness night' events. Outreach to local wellness practices, building a year long schedule with substitute lists, coordinating with upcoming participants to bring the best possible community experience.
- Manage payroll, performance reviews, hiring, and training for all yoga and fitness employees
- Take ownership of the yoga studio and entire gym space. Member feedback responses, equipment warranty and maintenance management, equipment purchases, and gym redesign.
- Represent and organize Seattle Bouldering Project's involvement in 'Yoga in the Park' events
- Apart of National team that designs and executes monthly events and rebranding
- Create and manage our yoga and fitness schedule, this includes daily updates to accommodate member needs, instructor needs, and call-outs.
Operations Supervisor
Bouldering Project
Seattle
06.2024 - Current
- Work with leadership on new adult programing to continuously improve how we cultivate a safe learning and social environment
- Communicate with members virtually and in person, acting at the front line for all member questions and concerns.
- Supervise team performance, from task delegation to team politics I manage the operations specialist and myself to create the best environment for both my peers and the members.
- Class instructor for experienced and brand new climbers that span in ages from young adult to 50+
- Facilitate programs and community events outside and during daily gym operations
- Host an online community platform to both inform members on any gym updates and foster a safe space for inter community connection
- Facilitate LGBTQ+ and BIPOC community events as well as monthly meet ups
- Support team members in complex situation and problems, resolving conflicts and ensuring smooth operations
- Train new operations team members, then provide daily operations support and guidance as they engage with members and fulfill facility tasks.
Server
Matador, Ballard
Seattle
11.2024 - 02.2024
- Provide a high end dining experience at a drop in dining pace.
- Maintain a knowledge of constantly rotating specialty cocktails, spirits, appetizer and entree menus to make informed suggestions for an optimal dining experience.
- Efficiently collaborating/communicating with peers in a high pace and high intensity environment.
Bartender and server
AKs Mercado
Walla Walla
09.2023 - 01.2024
- Led shifts and mentored new team members, emphasizing collaboration and inclusivity. Ensuring restaurant events and daily procedures ran smoothly.
- Grew positive relationships with regulars and new guests, creating a welcoming environment they enthusiastically return to.
- Team player -filling in where the team was struggling during a shift. Took over hosting, serving, running food and bussing. I help where help is needed.
Sourcing and Sustainability Manager
Austin and Kat
Seattle
06.2021 - 08.2023
- Worked on cross-functional teams to improve customer experience and community outreach.
- Managed and optimized fulfillment process. From the online order through the in house shipping I put into practice empathetic customer communication and satisfaction.
- Assisted in creation and implementation of company ERP and MRP systems.
- Used Excel and outsourced systems to manage order fulfillment and inventory analytics
- Improved companies SEO standards through customer engagement analytics, powering SEO-driven blogs, socials, and website ideas, and using AI to streamline our content processes
- In charge of packaging, shipping and wholesale ordering. I grew and maintained partner company relationships that helped us reach and maintain our company values around sustainability
- Led product sustainability initiatives and internal sustainability events/programs, including continuous blog updates and website updates for consumer transparency
- Engaged daily in customer education and support through Shopify store updates updates, Klaviyo email marketing campaigns and website support
- Managed product design and development processes with a focus on sustainability and accessibility.
Education
Bachelor's degree - Integrated Computer Science and Mathematics, interest in Sustainability
Whittier College
Skills
- Customer experience
- Community engagement and outreach
- Local and national program execution
- Conflict resolution
- Team Leadership
- Program development
- Data analysis
- Customer relationship management
- Community organization
- Process development and optimization
- Staff training
- Servant leadership and team collaboration
- Client outreach
Timeline
Manager of Yoga and Fitness
Bouldering Project
11.2025 - Current
Server
Matador, Ballard
11.2024 - 02.2024
Operations Supervisor
Bouldering Project
06.2024 - Current
Bartender and server
AKs Mercado
09.2023 - 01.2024
Sourcing and Sustainability Manager
Austin and Kat
06.2021 - 08.2023
Bachelor's degree - Integrated Computer Science and Mathematics, interest in Sustainability
Whittier College