Cristian Hernandez

● Responsible for managing OSP construction vendors on the Google Fiber infill project in Omaha
● Supervise and QC vendor crews to ensure quality and safety while using horizontal directional drills
● Communicate effectively with City officials and inspectors daily
● Handle all customer complaints and resolve their concerns – following up as needed
● Pull, track, and manage excavation permits for multiple construction sites simultaneously
● Exceptional knowledge in regards to interpreting and designing conduit and fiber maps

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.