William Sparks
Rotonda West
Summary
Accomplished OSP Site Supervisor with a proven track record at Frontier, adept in construction supervision and fostering customer relations. Excelled in reducing safety incidents through rigorous site inspections and enhanced project delivery within budget. Skilled in fiber optic installation and project leadership, consistently achieving high client satisfaction and efficiency in fast-paced environments.
Overview
39
39
years of professional experience
Work History
OSP Site Supervisor
Frontier
01.2023 - Current
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Provided expert guidance on OSP design principles, ensuring proper installation practices were followed at all times.
- Enhanced customer satisfaction by addressing concerns promptly and maintaining open lines of communication throughout the project lifecycle.
- Ensured timely delivery of projects within budget constraints, regularly monitoring progress and adjusting plans as needed.
- Developed strong relationships with clients, vendors, and stakeholders through consistent communication and timely issue resolution.
- Managed subcontractor relationships, ensuring adherence to contract terms and quality expectations while fostering a collaborative work environment.
Outside Fiber Technician
AT&T Communications
09.1985 - 12.2022
- Promoted a strong customer service focus within the team by prioritizing client needs throughout project lifecycles.
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
- Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
- Reduced downtime by quickly identifying and resolving issues in fiber networks.
- Upgraded legacy copper networks to high-speed fiber optics, improving overall connectivity for clients.
- Adapted quickly to new technologies in the field, staying current with industry trends and best practices in fiber optics installation and maintenance.
Education
High School Diploma -
Faith Center Christian Academy
Canal Winchester, OH05.1982
Skills
- Construction supervision
- Customer Relations
- Site Inspection
- Documentation Review
- Field surveying
- Subcontractor Management
- Fiber Optic Installation
- Attention to Detail
- Worksite safety
- Crew Leadership
- Project Leadership
Languages
Spanish
Professional Working
Additional Information
References upon request
Timeline
OSP Site Supervisor
Frontier
01.2023 - Current
Outside Fiber Technician
AT&T Communications
09.1985 - 12.2022
High School Diploma -
Faith Center Christian Academy
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