Gustav Kitzan
Summary
Dynamic professional with a proven track record at Bravera Bank, excelling in network troubleshooting and customer service. Adept at optimizing performance through hardware configuration and delivering exceptional support. Passionate about problem-solving and enhancing user experiences, I thrive in fast-paced environments while ensuring operational excellence and customer satisfaction.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Senior Sandwich Artist
SUBWAY®Restaurants
Dickinson
05.2021 - Current
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Conducted regular cleaning of restaurant interior and exterior surfaces including floors tables chairs walls windows doors.
- Completed efficient store opening and closing procedures each day.
- Delivered superior customer service focused on quality and meeting customer needs.
- Conducted random audits on inventory levels to uncover variances between reported count and actual count.
Internet Technician
Bravera Bank
Dickinson
12.2023 - 04.2024
- Responded promptly to service requests from customers regarding their internet connection issues.
- Coordinated with third-party vendors when necessary to resolve customer service issues related to internet connections and accessibility.
- Provided technical support to end users by troubleshooting various networking issues.
- Configured hardware devices and software settings to optimize network performance.
Education
Bachelor of Science - Computer Technology Management
Dickinson State University
Dickinson, ND 08.2020 - 05.2026
Skills
- Network troubleshooting
- Technical support
- Hardware configuration
- Customer service
- Problem solving
- Inventory management
Timeline
Internet Technician
Bravera Bank
12.2023 - 04.2024
Senior Sandwich Artist
SUBWAY®Restaurants
05.2021 - Current
Bachelor of Science - Computer Technology Management
Dickinson State University
08.2020 - 05.2026