Gustavo Arriaga
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Cashier
Tony's Finer Food
07.2020 - 09.2021
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Worked closely with the shift manager to solve problems and handle customer concerns.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
Personal Shopper
Walmart Inc.
11.2021 - 09.2023
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Presented a professional image consistent with the company's brand values.
- Developed, maintained, and utilized a diverse client base.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
- Consulted with businesses to supply accurate product and service information.
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Designated trainer for all positions
- Multi-tasker, including taking phone calls, and working on orders.
- Worked in all seasons and extreme cold and heat.
Retail Sales Consultant
AT&T Store
12.2023 - Current
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Volunteers for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved, and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Handled cash transactions accurately while adhering to established security procedures.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Utilized upselling techniques to promote additional products and increase sales.
- Bi-lingual sales consultant aiding Spanish speaking clients.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Follow up with clients
Education
Associate of Arts - Sports Communications And Mass Media
Joliet Junior College
Joliet, IL05.2025
High School Diploma -
Joliet West High School
Joliet, IL05.2022
Skills
- Exceeding Customer Expectations
- Attention to Detail
- Product Demonstrations
- Display building
- Professional Appearance
- Team Leadership
- Fluent in Spanish
- Verbal Communication
- Reliable and Responsible
- Store Opening and Closing
- Flexible Hours
Accomplishments
- Honor roll student all four years of high school.
- Honor roll student every year in college.
- Seal of bi-literacy
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Consultant
AT&T Store
12.2023 - Current
Personal Shopper
Walmart Inc.
11.2021 - 09.2023
Cashier
Tony's Finer Food
07.2020 - 09.2021
Associate of Arts - Sports Communications And Mass Media
Joliet Junior College
High School Diploma -
Joliet West High School
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