Gustavo Contreras
Richardson,TX
Summary
Dynamic sales associate with a strong work ethic and exceptional customer service skills, honed at Group 1 Ford of Rockwall. Bilingual and adept at engaging guests, I consistently enhanced customer satisfaction and streamlined sales processes, contributing to a positive team environment and achieving high satisfaction ratings. Knows how to get along and work with people very well I’m here to work with you and follow commands to make a better environment and team player .
Overview
2027
2027
years of professional experience
Work History
Sales Associate
Group 1 Ford of Rockwall
Rockwall, TX
04.2025 - 07.2026
- Assisted customers in identifying vehicle features and specifications
- Processed sales transactions efficiently using dealership management software
- Provided product knowledge to enhance customer decision-making
- Collaborated with team members to maintain showroom organization
Server
Judy’s Cafe
- Very easy to get along with and build report with clients
- Adapted quickly to changing priorities during peak hours, enhancing team performance.
- Resolved customer complaints promptly, improving overall satisfaction ratings.
Server
First Watch Daytime Cafe
Plano, TX
03.2024 - 01.2025
- Provided exceptional customer service, ensuring positive dining experiences for all patrons.
- Collaborated with kitchen staff to streamline food delivery and improve order accuracy.
- Managed multiple tables efficiently during peak hours, enhancing overall restaurant operations.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Utilized POS systems effectively for accurate order processing and payment handling.
- Resolved customer inquiries and complaints promptly, contributing to high satisfaction rates.
Prep Cook
Twin Rivers Senior Living Community
07.2023 - 12.2024
- Prepared ingredients by chopping, slicing, and measuring for daily meal service.
- Maintained cleanliness of kitchen equipment and workstations to ensure hygiene standards.
- Assisted chefs in executing menu items during peak service times efficiently.
- Organized inventory and stored food supplies according to health regulations.
- Demonstrated proper food handling techniques to ensure safety compliance in food prep areas.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Followed recipes precisely to produce consistent quality meals for residents.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Bartender / Server
Mi Cocina Restaurants
Dallas, TX
03.2024 - 08.2024
- Prepared and served a variety of beverages, ensuring quality and consistency.
- Maintained cleanliness and organization of bar area for optimal customer experience.
- Collaborated with kitchen staff to coordinate drink orders during peak hours.
- Assisted in training new bartenders on cocktail preparation and customer service standards.
- Engaged with customers to build rapport and enhance their dining experience.
- Implemented efficient workflow processes, reducing wait times during busy shifts.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma -
Berkner HS
Richardson, TX05.2024
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
Bilingual
- Professional appearance
- Hospitality service expertise
- Sales techniques
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Group 1 Ford of Rockwall
04.2025 - 07.2026
Server
First Watch Daytime Cafe
03.2024 - 01.2025
Bartender / Server
Mi Cocina Restaurants
03.2024 - 08.2024
Prep Cook
Twin Rivers Senior Living Community
07.2023 - 12.2024
Server
Judy’s Cafe
High School Diploma -
Berkner HS