Gustavo Echevarria
Midland,TX
Summary
Dynamic General Manager with proven success at Pilot Flying J Travel Center, leveraging strategic thinking and exceptional communication skills to enhance operational efficiency. Spearheaded initiatives that improved team retention and customer satisfaction, while ensuring compliance with safety standards. Bilingual in Spanish and English, fostering strong team collaboration and engagement.
Overview
10
10
years of professional experience
Work History
General Manager
Pilot Flying J Travel Center
03.2025 - Current
- Manage scheduling, budgeting, P&L, banking, and payroll.
- Ensure smooth day-to-day store operations.
- Lead initiatives such as the Deli Plant to Win program and the 13-weeker plan.
- Oversee team retention, appraisals, and training.
- Ensure compliance with food safety and alcohol certifications.
- Monitor employee completion of e-learning modules and training videos.
Assistant General Manager
Pilot Flying J Travel Center
03.2025 - Current
- Created and managed team schedules.
- Oversaw budgets and handled P&L financials.
- Managed daily operations and shift coverage.
RRS Retail Manager
Pilot Flying J Travel Center
03.2015 - 03.2018
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Maintenance
Pilot Flying J Travel Center
03.2015 - 03.2015
- Oversaw all daily office operations and equipment maintenance.
- Implemented preventive maintenance programs for key electrical components, extending their service life and reducing overall maintenance costs.
- Maintained overall cleanliness of the facility.
Education
High School Diploma -
FARRAGUT ACADEMY HIGH
Chicago, IL05-2006
Skills
- Computer proficiency
- Management and leadership skills
- Bilingual (Spanish and English)
- Visionary leadership
- Strategic thinking
- Team building and interpersonal skills
- Exceptional communication skills
- Operational expertise
- Customer service excellence
- Strong interpersonal skills
Timeline
General Manager
Pilot Flying J Travel Center
03.2025 - Current
Assistant General Manager
Pilot Flying J Travel Center
03.2025 - Current
RRS Retail Manager
Pilot Flying J Travel Center
03.2015 - 03.2018
Maintenance
Pilot Flying J Travel Center
03.2015 - 03.2015
High School Diploma -
FARRAGUT ACADEMY HIGH
Similar Profiles
Brandon morrisonBrandon morrison
Shift Lead at Pilot Flying J Travel CenterShift Lead at Pilot Flying J Travel Center
Angelica BacaAngelica Baca
Cashier at Pilot Flying J Travel CenterCashier at Pilot Flying J Travel Center
Esteban ArmijoEsteban Armijo
Team Leader at Pilot Flying J Travel CenterTeam Leader at Pilot Flying J Travel Center
Megg KingMegg King
Assistant Manager at Pilot Flying J Travel CenterAssistant Manager at Pilot Flying J Travel Center
Steven E. BishopSteven E. Bishop
Wind Turbine Technician at NextEra Energy ResourcesWind Turbine Technician at NextEra Energy Resources