GUSTAVO GOMES NAEGELE
Kearny,NJ
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Total Wireless Newark/Kearny
Newark, NJ
12.2022 - Current
- Managed cash handling and bill payment processes to enhance customer service.
Oversaw activation of cellphone plans, ensuring accuracy and efficiency. - Trained new team members on sales techniques and store procedures to ensure smooth operations.
- Maintained inventory accuracy through regular stock checks and efficient organization.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Cleaning and organizing the store
- Developed strong relationships with repeat customers, fostering loyalty and trust in brand offerings.
- Collaborated with management to streamline checkout processes, reducing wait times for customers.
Photographer's Assistant
Marcelo Valente Studio
Newark
05.2022 - 12.2023
- Assisted photographer with studio and outdoor setups for weddings and sweet sixteen events. Aided in the arrangement of photographic equipment for various events.
- Produced engaging video content to promote photographer's brand across social media platforms.
- Assisted in coordinating photo shoots, ensuring all equipment and materials were prepared and organized.
- Collaborated with photographers to set up lighting and backgrounds, enhancing overall shoot quality.
Pastry Assistant
Gio Docinhos
Newark
05.2022 - 10.2022
- Executed cleaning and organizing operations to enhance store presentation.
- Managed inventory levels by replenishing products to ensure availability.
- Improved kitchen efficiency by maintaining a well-organized work area, allowing for quicker and more effective production of pastries.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Prepared frostings and other toppings for cakes and pastries.
- Processed customer orders and payment transactions.
Retail Sales Associate
Total Wireless
Newark
08.2021 - 04.2022
- Cleaning and organizing the store
- Replenishing products
- Cashiering with bill payments and activation of telephone plans
- Enhanced customer satisfaction through effective communication and product knowledge.
- Assisted customers in selecting wireless solutions tailored to individual needs.
- Managed inventory levels, ensuring availability of popular products and accessories.
Education
Associate of Arts - Liberal Arts: Communications
Essex County College
Newark, NJ06.2026
Advanced Certificate in ESL - English-as-a-Second-Language Education
Links English Language Institute
Newark, NJ12.2023
Advanced Certificate in ESL - English-as-a-Second-Language Education
Harvest English Institute
Newark, NJ08.2023
High School Diploma -
Colegio E Curso Tamandare
Rio De Janeiro12.2019
Skills
- Video editing for photographers
- Production Assistant and content creation for social media
- Fluent in English
- Fluent in Spanish
- Fluent in Portuguese
- Proficient in Excel
- High-Pressure Adaptability
- Effective problem resolution and time management
- Customer service and Point of sale operation
- Knowledge of cellular plans and broadband networks
- Bakery Assistant
LANGUAGES
English: Fluent
Spanish: Fluent
Portuguese: Fluent
Timeline
Retail Sales Associate
Total Wireless Newark/Kearny
12.2022 - Current
Photographer's Assistant
Marcelo Valente Studio
05.2022 - 12.2023
Pastry Assistant
Gio Docinhos
05.2022 - 10.2022
Retail Sales Associate
Total Wireless
08.2021 - 04.2022
Associate of Arts - Liberal Arts: Communications
Essex County College
Advanced Certificate in ESL - English-as-a-Second-Language Education
Links English Language Institute
Advanced Certificate in ESL - English-as-a-Second-Language Education
Harvest English Institute
High School Diploma -
Colegio E Curso Tamandare