Gustavo Adolfo Herrera Diaz
Apopka,FL
Summary
Dynamic Account Manager with a proven track record at Stamp Arts LLC, excelling in budget management and quality control. Bilingual communicator skilled in Microsoft and AutoCAD, adept at understanding client expectations and driving project success. Recognized for enhancing team performance and ensuring seamless installations in fast-paced environments.
Diligent Field Superintendent with solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Account Manager
Stamp Arts LLC
02.2021 - Current
- Facilitate the internal onboarding process with new customers.
- Responsible for the overall planning and performance of the goal/budget.
- Manage the performance process, such as selection, hiring, and terminations.
- Annual reviews for all the team members (installers)
- Ensure quality control of the team's output.
Superintendent (Installations)
Interstate Sign & Ligths
08.2017 - 02.2021
- Keep deep communication with the project manager and the design engineering team on every step of the project (Installations).
- Maintain the schedule given for the job and follow the quality control standards.
- Communicate the need for assistance and guidance for any required job.
Logistics Manager
Lucent Technology
08.2010 - 07.2017
- Manage the technical infrastructure to ensure sufficient capacity of the cell towers.
- Perform database migrations and upgrades, hardware upgrades & installations.
- Provide technical guidance to the installation team and project operations.
- Manage staff, budget preparation, invoice approvals, and project documentation.
Education
Bachelor of Science - Electrical Engineering
Instituto Universitario Santiago Marino
Caracas, Venezuela06-2010
High School Diploma -
Unidad Educativa Maria Auxiliadora
Caracas, Venezuela07-2001
Skills
- Ability to understand the client's standard expectations
- Knowledge of budgets and schedule plans for projects
- Effective verbal and written communication skills (Bilingual)
- Proficient with Microsoft, Adobe, CorelDRAW, Illustrator, and AutoCAD
- Experienced in field installations for signage
- Certified on Graphic vinyl installations (3M, Casper, Tint films & Wallpaper)
Certification
3M Advanced Graphic Installations
Growth Model Business Program
OSHA-30
Languages
Spanish
Native or Bilingual
Timeline
Account Manager
Stamp Arts LLC
02.2021 - Current
Superintendent (Installations)
Interstate Sign & Ligths
08.2017 - 02.2021
Logistics Manager
Lucent Technology
08.2010 - 07.2017
Bachelor of Science - Electrical Engineering
Instituto Universitario Santiago Marino
High School Diploma -
Unidad Educativa Maria Auxiliadora
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