GUSTAVO MENDEZ
Orlando,FL
Summary
Energetic and personable bartender offering over five years of experience in high-volume establishments. Proven ability to customize cocktails, deliver top-tier guest service, and cultivate an upbeat atmosphere. Seeking a dynamic company where I can continue professional growth and apply my experience, knowledge, skills, and positive attitude daily.
Overview
13
13
years of professional experience
Work History
Bartender
Cocktail & Screams
07.2020 - Current
- Developed and crafted a diverse repertoire of custom cocktails tailored to a wide range of clientele in a high-volume cocktail bar and speakeasy setting, consistently receiving positive feedback.
- Increased average customer tab size by 10-20% by implementing strategic drink suggestions and upselling techniques.
- Trained and mentored five new bartenders and bar-backs in efficient bar setup, preparation, organization, and cleanliness protocols, contributing to improved team efficiency.
- Established service and hospitality standards and practices to ensure exceptional guest experiences.
- Oversaw comprehensive bar inventory for a high-volume establishment and streamlined weekly restocking processes, minimizing stockouts and ensuring optimal product availability.
Personal Trainer & Sales Training Manager
LA Fitness
03.2012 - 05.2017
- Addressed health and fitness inquiries from walk-in guests, successfully securing gym memberships and personal training contracts while consistently meeting monthly quotas.
- Managed incoming phone calls, efficiently scheduled personal training appointments, and provided comprehensive responses to general fitness club inquiries.
- Developed and delivered individualized management and weight loss programs, conducted monthly physical evaluations, instructed clients on safe exercise practices, and collaborated with clients to achieve their specific weight loss goals.
Education
Bachelor of Science Degree - Pre-Clinical Science
University of Central Florida
12.2019
Associate of Arts Degree - General Studies
Seminole State College
12.2015
Skills
- Fluent in English and Spanish
- Mixology knowledge and Cocktail Preparation
- Excellent customer service and communication skills
- Proficient in POS systems
- Effective multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender
Cocktail & Screams
07.2020 - Current
Personal Trainer & Sales Training Manager
LA Fitness
03.2012 - 05.2017
Associate of Arts Degree - General Studies
Seminole State College
Bachelor of Science Degree - Pre-Clinical Science
University of Central Florida
Similar Profiles
Ireland KoebelIreland Koebel
Scare Actor at Field of ScreamsScare Actor at Field of Screams
Trevor EitelTrevor Eitel
Site Crew at Southwest Festivals/Scarborough Faire & ScreamsSite Crew at Southwest Festivals/Scarborough Faire & Screams
Knox BlytheKnox Blythe
Various at Kin Cocktail Bar & LoungeVarious at Kin Cocktail Bar & Lounge