Gustavo Ortiz Hernandez
West Wendover
Summary
Experienced Maintenance Technician skilled in mechanical repairs and preventive maintenance. Demonstrated ability to collaborate effectively with teams, ensuring safety compliance and operational efficiency. Eager to leverage expertise to enhance facility performance and reliability.
Overview
8
8
years of professional experience
Work History
Maintenance Technician
Pilot Flying J Travel Center
West Wendover, NV
11.2025 - Current
- Performed routine maintenance tasks to ensure facility cleanliness and safety.
- Assisted in troubleshooting equipment malfunctions and completing necessary repairs.
- Operated cleaning equipment including floor scrubbers and pressure washers effectively.
- Collaborated with team members to execute daily maintenance schedules efficiently.
- Conducted inspections of facilities to identify areas needing attention or repair.
- Adapted quickly to new tasks, demonstrating flexibility in a fast-paced setting.
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
Shift Manager
Del Taco
West Wendover, NV
11.2025 - Current
- Supervised team members to ensure adherence to operational standards and customer service excellence.
- Trained new employees on company policies, procedures, and equipment usage for effective performance.
- Managed inventory levels, placing orders to maintain stock availability and minimize waste.
- Implemented scheduling adjustments to optimize staff coverage during peak hours for improved efficiency.
- Enforced health and safety regulations, ensuring compliance to maintain a safe working environment.
- Conducted routine inspections of food preparation areas to uphold quality control standards.
Department Manager
Mcdonalds
Wells, NV
07.2018 - 12.2025
- Led daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored staff on operational standards and customer service excellence.
- Implemented inventory management procedures, reducing waste and optimizing stock levels.
- Coordinated team schedules to maximize coverage during peak business hours.
- Analyzed customer feedback to identify areas for improvement in service quality.
- Streamlined processes that improved kitchen efficiency and reduced order wait times.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
Education
High School Diploma -
Secundaria Technica 18
Villanueva, MXSkills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Hand and power tools
- Safety awareness
- Electrical troubleshooting
- Mechanical repair
- Equipment Repair
- Plumbing
- Drywall repair
- Apartment maintenance
- Critical thinking
- Clear communication
Timeline
Maintenance Technician
Pilot Flying J Travel Center
11.2025 - Current
Shift Manager
Del Taco
11.2025 - Current
Department Manager
Mcdonalds
07.2018 - 12.2025
High School Diploma -
Secundaria Technica 18