Gustavo Ramirez Hernandez
Houston,TX
Summary
Professional and dependable individual prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills. Fluent in spanish
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
I10 Auto Parts
01.2025 - 06.2025
- Processed sales transactions accurately using point-of-sale systems to ensure smooth checkout experiences.
- Handled customer complaints effectively, contributing to improved satisfaction and loyalty.
- Greeted customers and helped with product questions, selections, and purchases.
- Forklift Operator in loading/unloading motors and transmissions
- Kept Inventory of all incoming and outgoing vehicles and parts
Sales Manager
Green Auto Parts
02.2020 - 02.2025
- Managed and supervised a team of 15 employees, overseeing their daily sales and quotas.
- Conducted interviews and made hiring decisions for all newly incoming employees.
- Effective management of inventory, including both incoming and outgoing items.
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Assisted in developing sales strategies to enhance customer service.
- Safely operated a forklift for the loading and unloading of motors and transmissions.
Education
GED -
Aldine High School
Houston, TXSkills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Mechanical Knowledge and experience
- Forklift Operator experience
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
I10 Auto Parts
01.2025 - 06.2025
Sales Manager
Green Auto Parts
02.2020 - 02.2025
GED -
Aldine High School