Gustavo Rodriguez
Phoenix,AZ
Summary
Dynamic professional with a proven track record at Amazon, enhancing learning environments and reducing turnover through innovative e-learning courses. Expert in educational technology and a team player, adept at fostering collaboration and driving efficiency. Achieved significant improvements in employee performance and engagement by leveraging problem-solving skills and adaptability.
Overview
4
4
years of professional experience
Work History
Learning Ambassador
Amazon
10.2024 - Current
- Developed feedback system for training sessions, leading to more targeted and effective educational content.
- Designed interactive e-learning courses to improve employee engagement and knowledge retention.
- Encouraged learning-driven workplace atmosphere, significantly reducing employee turnover rates.
- Updated and maintained comprehensive library of training resources, accessible to all employees.
- Boosted employee performance and confidence by providing regular constructive feedback and coaching.
Cook
Zookz
08.2023 - 09.2024
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Lead Telecommunications Technician
Single Solution LLC
07.2021 - 08.2023
- Assisted in cost reduction efforts through meticulous evaluation of vendor contracts and negotiation of better pricing terms.
- Supported business continuity plans by implementing disaster recovery strategies for critical telecommunication systems.
- Contributed to company growth by identifying opportunities to upsell additional services or equipment to existing customers.
- Played a key role in successful site migrations, managing the relocation and setup of telecommunication infrastructure while minimizing disruptions to operations.
- Improved team efficiency, leading training sessions on new technology and industry best practices for fellow technicians.
- Ensured smooth project completion by effectively coordinating with other departments, vendors, and clients.
Education
Bachelor of Science - Applied Nutrition And Health
Arizona State University
Tempe, AZ12-2025
Skills
- Adaptive learning
- Learning styles
- Collaborative learning
- Educational technology
- Team player
- Problem-solving
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Self motivation
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Learning Ambassador
Amazon
10.2024 - Current
Cook
Zookz
08.2023 - 09.2024
Lead Telecommunications Technician
Single Solution LLC
07.2021 - 08.2023
Bachelor of Science - Applied Nutrition And Health
Arizona State University
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