Gustavo Rodriguez
Retail Store Manager
San Bernardino,CA
Summary
Dynamic Store Manager with proven expertise in enhancing customer experience and driving sales. Skilled in training, merchandising strategies, and team performance optimization, contributing to measurable KPIs and operational excellence.
Adaptable, and can operate well within individual role as well as offer support and development at a District, Region, and Company Level
Overview
9
9
years of professional experience
Work History
Store Manager
Zumiez
Victorville, CA
10.2020 - Current
- Planning and Executing in Side of All Areas Regarding Sales, Payroll, and Inventory.
- Recruiting, Interviewing, and Hiring in Order to maximize the customer experience
- Evaluate and Schedule Based Off Sales Performance.
- Merchandise and Execute Product Moves to Impact Transactions, DPT, UPT, and other KPI's.
- Floorset Planning and Execution.
- Self-Scan Inventory Prep. and Execution.
- Supported Training and Development at Both District and Region Level.
1st Assistant Manager
Zumiez
Ontario, CA
08.2020 - 10.2020
- Led daily store operations to enhance customer experience and drive sales.
- Trained and mentored team members on product knowledge and sales techniques.
- Aided Store Manager the areas of sales, payroll, and inventory. As well as Product execution.
- Ensured compliance with company policies and procedures for operational excellence.
- Assisted in recruiting top talent for various positions within the store, contributing to a high-performing team.
- Contributed to successful promotional events by creating eye-catching displays that showcased featured products effectively.
2nd Assistant Manager
Zumiez
Ontario, CA
02.2018 - 08.2018
UPS Part Time Supervisor
UPS (Bulk Department)
Baldwin Park, CA
10.2017 - 02.2018
- Oversaw daily operations of bulk department, ensuring efficient workflow and adherence to safety protocols.
- Trained and mentored new employees on standard operating procedures and best practices.
- Implemented process improvements that enhanced productivity and reduced delays in package handling.
Sales Associate
Zumiez
Ontario, CA
11.2016 - 02.2018
Education
High School Diploma -
Coronado High School
West CovinaSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and development
- Loss prevention
- Floorset execution and visual merchandising
- Teaching and Leading
- Product Knowledge
- Adapt quickly to dynamic environments
- Outstanding communication skills
- Goals and performance
Accomplishments
- Graduated Zumiez Leadership Training
- Leaded and Supported multiple District/ Region Snow Clinics
- Recruited, and promoted top performing individuals.
- #10 in the company in sales as an individual in 2019
- #24 in the company in sales as an individual in 2020
- Hosted and supported unique brand events in store locations
- Helped open new store locations
Timeline
Store Manager
Zumiez
10.2020 - Current
1st Assistant Manager
Zumiez
08.2020 - 10.2020
2nd Assistant Manager
Zumiez
02.2018 - 08.2018
UPS Part Time Supervisor
UPS (Bulk Department)
10.2017 - 02.2018
Sales Associate
Zumiez
11.2016 - 02.2018
High School Diploma -
Coronado High School